About the Role :

You will work with the leadership team and counsellors to drive numbers and fuel yours and Leap's growth.

The charter for this role will include:

- Meet Allotted Team targets (Leads, Applications & Visas)
- Contribute in developing a strong & effective counselling team
- Resolve escalations and ensure a smooth student journey
- Conduct Training sessions & help build a world-class team of counsellors
- Maintain high Satisfaction Ratings
- Report & Data Management
- Implement Organisational Values, Goals & objectives within the team
- Collaborate with internal & external stakeholders to achieve set targets
- Pipeline forecast & Management
- Identify, analyze and rectify operational issues in coordination with immediate supervisors

Ideal Persona would:

- The candidate should be from Counselling Industry (Mandatory)
- In-depth knowledge of UK/Europe




- 4-5 Years of experience in study abroad
- Sound Understanding of various courses, admissions process, Visa process, and career options across various disciplines
- Experience in Shortlisting universities based on student profiles & preferences
- Experience in working with CRMs is desirable.
- Previous Stakeholder Management Experience (Good to have and will be preferred)
- Proficient with MS Office and other Web Conferencing tools.
- Hunger to move from an individual counselling role to one where you lead a team and drive numbers.

If you have the skills and experience required for this position and are passionate about international education, we encourage you to apply.

📌 Senior Counsellor - Study Abroad (Indore)
🏢 Leap Finance
📍 Indore