Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work.

We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

How you'll make an impact

Responsibilities:

- Develop, implement, and maintain operational control frameworks and procedures
- Conduct regular reviews and assessments of existing controls to ensure their effectiveness and efficiency
- Identify control gaps and recommend corrective actions to mitigate risks
- Perform risk assessments to identify potential operational risks within the retail business segment
- Develop and implement risk mitigation strategies and action plans
- Monitor and report on risk exposure and control effectiveness to senior management
- Analyse business processes to identify opportunities for improvement and increased efficiency
- Track and measure the impact of process improvements on operational performance
- Prepare and present regular reports on control activities, risk assessments, and compliance status to senior management
- Ensure accurate and timely reporting of any control deficiencies or compliance issues

About you

Qualifications:

Education: Degree- Bachelor Master

Licenses/Certificates: Insurance Certification will be the additional advantage

Work Experience:





- Graduate with minimum 3 to 4 years of experience in an Insurance domain
- Experience in P&C; - Policy Issuance/Underwriting would be preferred
- Insurance certification - good to have
- Transition/onboarding of service - good to haveOnshore travel experience - good to have

Desired Skills and Competencies:

- Insurance domain knowledge
- Excellent Written and Oral communication skills
- Proficiency in creating, formatting, and managing documents, spreadsheets, and databases using Microsoft Word, Excel and PowerPoint
- Interpersonal skills
- Ownership and Accountability
- Ability to think critically and make sound judgments based on the evidence presented.
- Understanding of best practices in business processes and quality assurance.
- Ability to work independently and as part of a team to achieve quality and compliance objectives.
- Willingness to continuously learn and develop new skills to enhance audit effectiveness.

Additional Information At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Perks page.

- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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