Sr Analyst III Software Engineering : CBS Application L2 Support To provide Level 2 Application Support for the Core Banking System (Finacle 10.x), ensuring uninterrupted banking operations, timely incident resolution, and adherence to SLAs in a 24×7 environment.

Key Responsibilities Provide L2 Application Support for Core Banking applications (Finacle) Handle application-related incidents, service requests, and problem management Perform detailed troubleshooting and root cause analysis of application issues Support application configuration, parameter setup, and minor customization Monitor application performance and ensure system stability Support EOD / BOD activities and resolve production issues Coordinate with OEM/vendor teams for bug fixes, patches, and technical resolutions Ensure compliance with defined SLA and support processes Prepare incident reports and maintain application support documentation Work in a 24×7 shift-based production support environment Technical & Functional Skills Strong hands-on experience with Finacle 10.x (CBS) Good understanding of Core Banking functional modules Knowledge of banking operations, including: CASA, Loans, Deposits RTGS, NEFT GBM Trade Finance EOD / BOD processes Ability to analyze application logs, errors,



and functional issues Soft Skills Good written and verbal communication skills Solid analytical and problem-solving abilities Ability to work under pressure in a production banking environment Role / Description Experience Educational Qualifications/ Certifications/Skills L2- Application Management (CBS ) >3 years Diploma /Engineering Graduate /Science Graduate/MCA/BCA/ Any Graduate Good Communication (written/Oral) Experience of Finacle version 10x Customization, Implementation, Configuration. Knowledge of Internet Banking Implementation, Configuration. Knowledge of Banking Operation Logic, RTGS, NEFT, Trade Finance, EOD BOD, GBM,UPI,IMPS etc.

Willing to work in 24X7 environment Should have worked in 1 Similar Projects as Finacle Application L2. At DXC Technology, we believe robust connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

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Experience Level Senior Level

📌 Senior Analyst - Core Banking System (Finacle) Application Support (Kolkata)
🏢 DXC Technology India
📍 Kolkata