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Experience: 4+ yrs

Location: Gurugram, Haryana, India

Job Type: Full-time

We are looking for a driven and entrepreneurial professional to contribute to the development and growth of a technology-driven quick commerce platform focused on products and essentials for parents and children.

The role is suited for someone who thrives in a fast-paced, early-stage environment and enjoys solving complex business challenges, improving customer experiences, and building scalable processes. You will work closely with cross-functional teams to support business growth, operational efficiency, and product development while helping establish a reliable and customer-centric quick commerce experience.

Key Responsibilities

- Support the development and execution of business initiatives aligned with organisational growth objectives.
- Collaborate with Product, Technology, Operations, Supply Chain, Marketing, and Customer Experience teams.
- Identify opportunities to improve customer journeys, operational efficiency, and service reliability.
- Analyse business performance, customer behaviour, and operational data to identify trends and improvement opportunities.
- Translate business requirements and customer needs into actionable plans, workflows, and solutions.
- Coordinate cross-functional projects, track milestones, and ensure timely execution of key initiatives.
- Contribute to developing scalable processes, operating procedures, and performance-monitoring frameworks.
- Identify operational bottlenecks and recommend practical solutions to improve productivity and service quality.
- Support experimentation, process improvements, and new initiatives in a rapidly evolving business environment.
- Monitor relevant business metrics and prepare reports, dashboards, and performance updates.




- Work with internal stakeholders to resolve execution challenges and maintain alignment across teams.
- Contribute to improving customer satisfaction, service consistency, and overall platform reliability.
- Support the implementation of technology-enabled solutions and automation to reduce manual effort.
- Stay informed about quick commerce trends, customer expectations, and emerging business opportunities.
- Take ownership of assigned initiatives and drive them from planning through execution and evaluation.

What Makes You a Great Fit
- 4+ years of professional experience in a relevant business, product, operations, strategy, or technology-driven role.
- Experience working in quick commerce, ecommerce, consumer technology, retail, startups, or other rapid-paced business environments is desirable.
- Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
- Excellent project coordination and execution capabilities.
- Ability to collaborate effectively with cross-functional teams and diverse stakeholders.
- Strong understanding of customer-centric business practices and operational improvement.
- Comfort working in early-stage environments with evolving processes and priorities.
- Ability to manage multiple initiatives, prioritise effectively, and meet deadlines.
- Strong communication, presentation, and stakeholder-management skills.
- Proficiency in spreadsheets, reporting tools, and business productivity applications.
- Familiarity with business analytics, dashboards, automation, or digital platforms is an advantage.
- Proactive mindset with a strong sense of ownership, accountability, and initiative.
- Adaptability and willingness to experiment, learn quickly, and solve unfamiliar problems.
- Ability to balance strategic thinking with hands-on execution.
- A genuine interest in building technology-enabled services that improve convenience and customer experience.

📌 SDE 4 (Gurugram)
🏢 Weekday AI
📍 Gurugram