Job Title -SCCM / Intune Administrator (L3)

Key Responsibilities

Endpoint Management

- Setting up OSD imaging and Image devices Using OSD

- Administer and support Microsoft Intune and SCCM/MECM environments.

- Manage device enrollment, provisioning, and lifecycle management for corporate endpoints.

- Implement and maintain Autopilot deployments and up-to-date device management solutions.

- Configure and manage compliance policies, configuration profiles, and endpoint security policies.

Software Deployment &

- Patch Management

- Package, deploy, and maintain enterprise applications using SCCM and Intune.

- Manage OS and third-party patch deployment across enterprise endpoints.

- Perform patch compliance reporting and remediation activities.

- Monitor software distribution and application deployment success rates.

- Windows Administration

- Administer and support Windows 10 and Windows 11 environments.

- Manage operating system upgrades, feature updates, and migration projects.

- Troubleshoot operating system, performance, and endpoint-related issues.

- Maintain Windows security baselines and compliance standards.

- Endpoint Security &
- Compliance

- Implement endpoint security controls and vulnerability remediation programs.

- Work closely with security teams to remediate vulnerabilities within SLA.

- Support Microsoft Defender, BitLocker, Defender for Endpoint, and related security technologies.

- Ensure compliance with organizational and regulatory security requirements. Infrastructure &

- Troubleshooting

- Diagnose and resolve SCCM client, Intune enrollment, application deployment, and Windows device issues.

- Perform root cause analysis (RCA) for recurring incidents.

- Support enterprise endpoint infrastructure,



distribution points, and management points.

- Handle escalations and provide L3 technical support.

Automation &

- Reporting

- Develop PowerShell scripts for administration and automation.

- Generate operational dashboards, compliance reports, and executive status reports.

- Monitor endpoint health and service performance metrics.

Documentation &

- Governance

- Maintain operational runbooks, SOPs, and technical documentation.

- Support audit requests and compliance reviews.

- Participate in change, incident, problem, and release management processes.

Required Technical Skills

Endpoint Management

- OSD Imaging

- Microsoft Endpoint Configuration Manager (SCCM/MECM)

- Microsoft Intune

- Microsoft Endpoint Manager

- Windows Autopilot

- Co-Management

Windows Administration

- Windows 10 / Windows 11 Administration

- Active Directory

- Group Policy Administration

- Windows Security &
- Hardening

Security &

- Compliance

- Microsoft Defender for Endpoint

- BitLocker

- Endpoint Security Policies

- Vulnerability Remediation

Scripting &

- Automation

- PowerShell

- Windows Automation Scripts

ITSM &

- Operations

- ServiceNow / ITSM Platforms

- Incident, Change &
- Problem Management

- Root Cause Analysis (RCA)

Preferred Skills

- Azure AD / Entra ID

- Microsoft 365 Administration

- Windows Virtual Desktop / Azure Virtual Desktop

- Cloud device management

- Endpoint Analytics

- Zero Trust Security Concepts

Key Competencies

- Strong troubleshooting and problem-solving skills

- Customer-focused service orientation

- Excellent communication and stakeholder management

- Ability to work in a 24x7 managed services environment

- Experience working within SLAs and governance processes

📌 SCCM System Administrator (Bengaluru)
🏢 Cognizant
📍 Bengaluru