Role Overview We are seeking a Salesforce Engineer to support the development, configuration, integration, and maintenance of Salesforce solutions within a Health Insurance business. The role will work as part of Agile product teams delivering customer servicing, CRM, and operational capabilities using Salesforce Financial Services Cloud (FSC), OmniStudio, and the broader Salesforce platform.

The successful candidate will contribute to the delivery of scalable, secure, and high-quality Salesforce solutions while collaborating closely with Product Owners, Business Analysts, Quality Engineers, Architects, and fellow developers.

Key Responsibilities Develop and maintain Salesforce applications and solutions in accordance with approved designs, development standards, and engineering best practices. Work closely with Product Owners, Business Analysts, Architects, and Senior Engineers to deliver business requirements and user stories. Participate in technical analysis, estimation, and solution implementation activities.

Collaborate with colleagues to identify, troubleshoot, and resolve defects and technical issues. Contribute to technical design discussions and provide input into solution implementation approaches. Participate in code reviews and ensure compliance with development standards and secure coding practices.

Develop and execute unit tests to ensure solutions meet quality and performance expectations.

Support

Salesforce release management, deployment activities, and production implementations. Work collaboratively with Quality Engineers to support testing, defect resolution, and release readiness activities. Contribute to continuous improvement initiatives by identifying opportunities to improve development practices, tools, and processes. Support integration development and maintenance between Salesforce and enterprise applications. Assist in investigating and resolving production incidents and application support issues. Build and maintain effective working relationships with business stakeholders and technology teams. Demonstrate a customer-focused approach and contribute positively to Agile product team objectives.

Salesforce Development

Develop and maintain Salesforce applications using Apex, Lightning Web Components (LWC), Flows, and declarative platform capabilities. Support the implementation and enhancement of Salesforce Financial Services Cloud (FSC) solutions. Build and maintain OmniStudio components, including: OmniScripts Integration Procedures FlexCards Configure and develop Salesforce capabilities including Apex, Lightning Web Components (LWC), Flows, Integrations, Validation Rules, and Platform Services.

Configure

Salesforce objects, validation rules, workflows, permissions, profiles, and sharing models.

Integration Development

Develop and support integrations between Salesforce and enterprise systems using REST and SOAP APIs. Assist with troubleshooting integration issues and support system performance improvements. Work with middleware and integration services where required.

Agile Delivery

Participate in sprint planning,



design discussions, estimation activities, and retrospectives. Maintain accurate technical documentation, solution artefacts, and implementation records for developed solutions. Quality & Continuous Improvement Ensure adherence to coding standards and secure development principles. Support testing activities and assist in maintaining application quality. Identify opportunities for automation, optimisation, and technical improvements.

Skills &

Requirements Essential 4–6 years of Salesforce development experience.

Experience with Apex, LWC, and Salesforce Flows. Exposure to Salesforce Financial Services Cloud (FSC) and OmniStudio.

Experience consuming REST APIs and integrations. Understanding of Agile software delivery. Exposure to the Insurance or Financial Services domain.

Desirable Salesforce Platform

Developer I Certification.

Salesforce Administrator

Certification. OmniStudio Developer Certification. Nice to Have MuleSoft or Azure Integration Services exposure. Salesforce certifications. Freedom to Act Able to work independently, with a high degree of autonomy, subject to management direction. Working within regulatory, professional (best practice), and cultural policy constraints. Will make and influence decisions which affect the outcome of solution design, development, and service provision.

Key Competencies

Collaboration and Influence Develop relationships and create a collaborative working environment. Develop personal and strong relationships with everyone you work with. Create an inclusive and trusting environment and promote diversity. Build on different skills and perspectives to deliver shared value. Inspire and motivate others – engage them to contribute and share ideas. Development and Capability Encourage learning, development of people’s skills, and potential. Encourage learning and role model personal growth and development. Coach, give honest feedback, and help others identify development needs. Enable others to be at their best and fulfil their future potential. Have a positive impact on others and help them learn from mistakes. Direction and Commercial Thinking Deliver operational excellence to achieve commercial results. Show a broad understanding of the market and take a commercial perspective. Deliver activities and services which contribute most commercial value. Align operational delivery plans and roles with wider goals and objectives. Turn business plans into action efficiently and effectively. Ownership and Performance Build high-performing teams by setting expectations and giving responsibility and accountability. Drive accountability and trust people to deliver to agreed goals and expectations.



Build a ‘can do’ spirit and ‘no excuses’ attitude in others. Implement measures to track performance and quickly challenge lapses. Recognise and/or reward people’s performance fairly and consistently. Risk Management and Compliance Manage risk and ensure compliance to protect the organisation, its people, and customers. Promote and act in line with applicable values and policies. Show courage and be prepared to make tough calls, encouraging others to speak up. Manage risk and incidents through effective controls and regulations. Ensure compliance with key regulatory and/or legislative requirements.

Customer Obsession

Prioritise customer experience and deliver excellence through others. Put customer needs at the core of your work and decision making. Build a caring and empathic environment to help serve customers. Learn about customers – gather, interpret, and share customer insights. Ensure customers are listened to and their feedback is acted upon to deliver positive experiences. Agility and Change Drive change and improvement through agile, adaptable, and resilient teams. Show agility and adaptability and respond to changes by trying new things and being open to ideas. Encourage others to question established ways of working to find improvements. Identify and manage the impact of change to support the people you are working with. Develop others’ resilience to help people during times of change.

Treating Customers Fairly

The role holder should be able to demonstrate due regard to customers and treat them fairly by: Making the fair treatment of customers central to organisational changes, procedural changes, and policy decisions that they make, approve, or oversee. Demonstrating fair customer treatment to other employees. Rewarding the fair treatment of customers by other employees. Being able to explain the impact that the role and actions have on the fair treatment of customers. Being able to explain the potential implications for customers who are not treated fairly. Seeking to be competent to perform the role by completing compulsory regulatory training on time and maintaining the necessary knowledge and skills. Helping those who work for them to be competent to perform their roles by ensuring compulsory regulatory training is completed on time.

Individual Conduct

Standards and Rules Act with integrity. Act with due skill and diligence. Be open and cooperative with the FCA, PRA, and other regulators.

Pay due regard to the interests of customers and treat them fairly. Observe proper standards of market conduct. Act to deliver positive outcomes for retail customers. Fitness and Propriety The role holder must take reasonable steps to ensure the areas they are accountable for are managed with appropriate due skill, care, and diligence to comply with PRA and FCA requirements.

Required Skills ['Apex', 'Lightning Web Components (LWC)', 'Salesforce Flows', 'Omni Studio', 'REST APIs', 'Agile software delivery', 'OmniStudio', 'Salesforce Flow', 'LWC']

Additional Information na

📌 Salesforce Engineer (Gurugram)
🏢 HuntingCube
📍 Gurugram