JD – Salesforce Developer (B2B Commerce & Service Cloud)

We are hiring a Salesforce Developer with 3–4 years of experience to build B2B Commerce storefronts and Service Cloud solutions for our clients.

Role snapshot

Job title: Salesforce Developer – B2B Commerce & Service Cloud

Company: Growth Natives

Experience: 3–4 years total, with at least 2 years of hands-on Salesforce development

Core clouds: B2B Commerce (Lightning / LWR), Service Cloud

Certifications: B2B Commerce Developer and Service Cloud Consultant preferred

Employment type: Full-time

Location / work mode: To be confirmed (office, hybrid )

Reports to: Salesforce Technical Lead / Delivery Manager

About the role

You will design, build and support B2B Commerce storefronts and Service Cloud implementations for enterprise clients. You will work across the full delivery cycle, from requirement walkthroughs to deployment and hypercare.

The role suits a developer who writes clean Apex and LWC, understands the B2B buying journey (accounts, entitlements, price books, cart, checkout) and knows how service teams run cases, queues and SLAs. You will work closely with solution architects, functional consultants and QA, and often directly with client stakeholders.

Key responsibilitiesB2B Commerce

- Build and customize B2B Commerce storefronts on Lightning Experience / LWR using Experience Builder and custom Lightning Web Components.
- Configure the store data model: buyer accounts, buyer groups, entitlement policies, product catalogs, categories, price books and search indexing.
- Extend cart and checkout flows, including pricing, tax, shipping and inventory integrations, using Commerce extension points (Apex) and checkout flows.
- Implement customer-specific pricing, reorder, quick order, wishlists and account-based buying features.
- Integrate the storefront with ERP, PIM, OMS and payment gateways through REST/SOAP APIs and middleware.
- Tune storefront performance, SEO settings and search relevance.

Service Cloud

- Configure and extend case management: record types, assignment and escalation rules, auto-response rules, queues and entitlements with milestones/SLAs.
- Set up Omni-Channel routing (queue-based and skills-based), Email-to-Case, Web-to-Case and Knowledge.
- Build agent productivity features in the Service Console: custom LWCs,



quick actions, macros and utility-bar components.
- Deliver customer self-service through Experience Cloud help centers and case portals.
- Support channel integrations such as Service Cloud Voice, Messaging (WhatsApp/SMS/web chat) and CTI where in scope.

Core development and delivery

- Write Apex classes, triggers, batch/queueable/scheduled jobs and test classes with at least 85% meaningful coverage, following trigger-framework and bulkification best practices.
- Build declarative automation with Record-Triggered and Screen Flows, and decide when code is the better choice.
- Manage security: profiles, permission sets, sharing rules, OWD and field-level security.
- Use SFDX, Git and a CI/CD pipeline (Copado, Gearset, GitHub Actions or similar) for source control and deployments.
- Take part in requirement workshops, estimate effort, write technical design documents and review peers' code.
- Fix defects, support UAT and provide hypercare after go-live.

Must-have skills

- 3–4 years of overall experience, with at least 2 years of hands-on Salesforce development.
- At least 1 end-to-end B2B Commerce implementation (Lightning / LWR), covering storefront setup, catalog, pricing, entitlements, cart and checkout.
- At least 1 Service Cloud implementation covering case management, Omni-Channel, entitlements/milestones and Knowledge.
- Strong Apex (triggers, async processing, governor limits, test classes) and SOQL/SOSL.
- Strong Lightning Web Components, including LWCs built for Experience Builder sites and the Service Console.
- Hands-on Salesforce Flows and a clear sense of when to use declarative tools versus code.
- REST/SOAP API integrations, Named Credentials and Platform Events.
- Experience Cloud site configuration and the guest / authenticated user security model.
- Working knowledge of SFDX, VS Code and Git-based deployments.

Good-to-have skills and certifications

Preferred certifications





Salesforce Accredited B2B Commerce Developer Professional (Preferred)

Salesforce Certified Service Cloud Consultant (Preferred)

Salesforce Certified Platform Developer I (Strong plus)

Salesforce Accredited B2B Commerce Administrator Professional (Plus)

Platform Developer II, Experience Cloud Consultant or Platform App Builder (Plus)

Additional skills

- Salesforce Order Management (OMS) or D2C Commerce exposure.
- Legacy B2B Commerce (CloudCraze / Aura / Visualforce) and migrations to LWR.
- Service Cloud Voice, Messaging for In-App and Web, Einstein Bots or Agentforce for Service.
- Field Service or CPQ / Revenue Cloud exposure.
- Middleware such as MuleSoft, Boomi or n8n, and ERP integrations (SAP, NetSuite, Dynamics).
- Agile/Scrum delivery with Jira or Azure DevOps.

Qualifications and soft skills

- B.E./B.Tech, MCA, or an equivalent degree in Computer Science or a related field.
- Transparent written and spoken English for client calls, demos and documentation.
- Can turn business requirements into technical designs and explain trade-offs to non-technical stakeholders.
- Owns deliverables end to end and raises risks early.
- Works well in distributed teams, including overlap with US or UK hours when a project needs it.
- Keeps skills current through Salesforce releases (three a year) and Trailhead.

Pay: Up to ₹1,400,000.00 per year

Benefits

- Health insurance
- Leave encashment
- Provident Fund

Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)

Experience:
- Salesforce B2B commerce & service cloud: 3 years (Required)
- Apex: 3 years (Required)
- LWC: 3 years (Required)
- SOQL/SOSL.: 3 years (Required)
- REST/SOAP API integrations: 3 years (Required)

License/Certification:
- Salesforce Certified Service Cloud Consultant (Required)
- Salesforce Accredited B2B Commerce Developer Professional (Required)
- Salesforce Certified Platform Developer I (Preferred)
- Salesforce Accredited B2B Commerce Admin Professional (Preferred)
- Platform App Builder (Preferred)
- Platform Developer || (Preferred)

Location:
- Mohali, Punjab (Required)

Shift availability:
- Night Shift (Required)
- Day Shift (Required)

Work Location: In person

📌 Salesforce Developer (Sahibzada Ajit Singh Nagar)
🏢 Growth Natives
📍 Sahibzada Ajit Singh Nagar