Job Purpose To manage and monitor the day-to-day sales operations of the team, ensure proper follow-up on enquiries and quotations, track individual and team performance, maintain sales discipline, and coordinate with internal departments to achieve sales targets.

Key Responsibilities / KRA1. Team Monitoring & Coordination

- Monitor the daily activities of Sales Executives/BDEs.
- Ensure team members follow their daily calling, customer visit and follow-up plans.
- Allocate and monitor leads/enquiries among team members.
- Review pending activities and ensure timely completion.
- Guide team members on follow-up priorities and sales processes.

1. Sales Target Monitoring

- Track individual and team-wise monthly sales targets.
- Monitor daily/weekly achievement against targets.
- Identify gaps in performance and communicate corrective action.
- Follow up with team members on pending targets and opportunities.
- Prepare target vs. achievement reports for management.

1. Enquiry & Lead Management

- Monitor all incoming enquiries and ensure proper allocation.
- Check whether enquiries are being contacted and followed up on time.
- Track enquiry status from lead → appointment → quotation → follow-up → order.
- Identify inactive or unattended leads and take corrective action.
- Ensure proper lead verification and data entry.

1. Quotation & Follow-up Monitoring

- Monitor all quotations generated by the sales team.
- Ensure timely follow-up on pending quotations.
- Track quotation-to-order conversion.
- Identify lost quotations and record reasons wherever possible.
- Escalate key or high-value opportunities to the Sales Manager.

1. Daily Sales Review

- Conduct/coordinate daily sales updates from team members.
- Review calls, visits, enquiries, quotations and orders.
- Maintain a daily activity tracker.
- Identify important pending cases requiring management intervention.
- Ensure sales team members maintain proper CRM/ERP updates.

1. MIS & Reporting

- Prepare daily, weekly and monthly sales MIS.
- Prepare individual sales-performance reports.




- Maintain enquiry, quotation, order and conversion reports.
- Prepare pending follow-up and ageing reports.
- Share regular reports with the Sales Manager/Sales Head.

1. Sales Team Support

- Support Sales Executives/BDEs with customer information, order history, pricing and internal coordination.
- Help team members resolve routine sales-related issues.
- Coordinate with management for special pricing, approvals and exceptional customer requirements.
- Support new team members in understanding sales processes.

1. Interdepartmental Coordination

- Coordinate with Accounts, Production, Stores, Dispatch and other departments for sales requirements.
- Track order status and communicate delays to the concerned salesperson.
- Ensure customer commitments are properly communicated internally.
- Follow up on pending orders, dispatches and payment-related issues.

1. Customer & Order Monitoring

- Monitor important customer orders and pending requirements.
- Track repeat orders and potential business opportunities.
- Ensure customer complaints or operational issues are escalated and followed up.
- Coordinate with the concerned sales person for customer retention and repeat business.

1. Team Discipline & Process Compliance

- Ensure team members follow company sales procedures.
- Monitor attendance, reporting, daily activity and CRM updates where applicable.
- Ensure timely submission of reports.
- Identify repeated gaps in performance, follow-up or reporting and report them to the Sales Manager.

1. Performance Review Support

- Maintain performance records of individual team members.
- Identify high performers and employees requiring additional support.
- Provide regular performance feedback to team members.
- Assist the Sales Manager in setting individual activity targets and reviewing performance.

1. Process Improvement

- Identify gaps in the existing sales process.
- Suggest ways to improve enquiry handling, follow-up, conversion and reporting.
- Ensure proper documentation and systematic tracking of sales activities.

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Sales Operations (Magadi)
🏢 MARUTI FLEX TRADERS
📍 Magadi