SALES & OPERATIONS INTERN

Company: Axis Journeys

Location: Raipur, Chhattisgarh

Employment Type: Internship | Full-Time / Part-Time

Work Mode: Work From Office

Department: Sales & Operations

Experience: Freshers / Students / Recent Graduates

Internship Duration: 3–6 Months

Stipend: Unpaid Internship

About Axis Journeys

Axis Journeys is a full-service travel company specializing in customized holidays, domestic and international travel, honeymoon packages, luxury experiences, group tours, corporate travel, visa assistance, and end-to-end travel planning.

We focus on creating personalized travel experiences rather than simply selling packages.

Role Overview

We are looking for a Sales & Operations Intern who will work closely with the sales and operations team to support lead management, customer communication, itinerary preparation, quotations, bookings, vendor coordination, and trip operations.

This is an unpaid internship designed for students, freshers and aspiring travel professionals who want practical, hands-on exposure to the functioning of a professional travel company.

Key Responsibilities

- Sales Support
- Assist the sales team in handling travel enquiries and incoming leads.
- Understand customer requirements such as destination, travel dates, budget, preferences and number of travellers.
- Prepare and share travel quotations and package options.
- Assist in preparing customized itineraries.
- Follow up with prospective customers through calls and WhatsApp.
- Maintain proper records of leads and follow-up activities.
- Update CRM and sales trackers regularly.
- Support the team in converting enquiries into confirmed bookings.
- Travel Operations
- Assist with hotel, flight, transfer, sightseeing and activity coordination.
- Coordinate with DMCs, hotels, transport providers and other travel vendors.
- Verify booking details, inclusions, exclusions and cancellation policies.
- Maintain booking and confirmation records.
- Assist in preparing final travel documents for clients.
- Coordinate pre-trip requirements and ensure services are confirmed.




- Support the operations team during ongoing trips whenever required.
- Customer Communication
- Communicate professionally with customers through calls, WhatsApp and email.
- Share quotations, itineraries, booking confirmations and travel information.
- Respond to routine customer queries.
- Coordinate with the relevant team member for complex issues.
- Maintain a professional and customer-friendly communication style.
- Documentation & Administration
- Maintain client and booking databases.
- Update payment and outstanding payment records.
- Maintain vendor and supplier information.
- Organize booking documents and confirmations.
- Assist with invoices, vouchers and other travel documentation.
- Ensure information is accurately updated in internal trackers.
- Destination & Product Research
- Research destinations, hotels, activities and experiences.
- Compare supplier rates and package options.
- Assist in creating new travel packages.
- Research seasonal destinations and travel trends.
- Help identify recent products and destinations for customers.

Skills Required

- Good communication skills in English and Hindi.
- Basic knowledge of MS Excel / Google Sheets.
- Good written communication.
- Comfortable using WhatsApp and email professionally.
- Good organizational and coordination skills.
- Attention to detail.
- Ability to multitask and meet deadlines.
- Basic knowledge of travel and tourism is preferred.
- Willingness to learn sales and travel operations.

Preferred Candidate

We are looking for someone who is:
- Interested in Travel & Tourism.
- Comfortable speaking with customers.
- Energetic, proactive and willing to take responsibility.
- Good at follow-ups and maintaining records.




- Detail-oriented and organized.
- Comfortable working in a fast-paced environment.
- Willing to learn both sales and backend operations.
- Interested in building a career in the travel industry.

What You Will Learn

During the internship, you will receive practical exposure to:
- Travel Sales
- Lead Management
- Customer Handling
- Quotation Preparation
- Itinerary Designing
- Hotel & Flight Booking
- DMC & Vendor Coordination
- Travel Documentation
- CRM Management
- Payment & Booking Tracking
- Tour Operations
- Destination Research
- Customer Relationship Management

Performance Expectations The intern will be expected to maintain:
- Timely lead follow-ups
- Accurate CRM updates
- Proper customer communication
- Error-free documentation
- Timely quotation preparation
- Effective vendor coordination
- Professional customer service

Performance will be evaluated based on learning ability, discipline, communication, accuracy, follow-up, teamwork and contribution to sales & operations.

Internship Benefits

- Practical experience with a professional travel company.
- Exposure to both Sales & Operations.
- Internship completion certificate.
- Performance-based incentives may be offered separately, subject to company policy.
- Opportunity for Pre-Placement / Full-Time Employment based on performance and business requirements.
- Opportunity to build professional knowledge of domestic and international travel.

Important Note

This is an UNPAID internship position. No fixed stipend or salary will be provided during the internship period.

The internship is primarily intended to provide practical industry exposure, qualified learning and hands-on experience in travel sales and operations.

High-performing interns may be considered for a full-time position with Axis Journeys based on performance and available opportunities.

How to Apply

Interested candidates can share their CV/Resume with Axis Journeys.

Axis Journeys

Raipur, Chhattisgarh

Website: www.axisjourneys.in

📌 Sales Operations Intern (Raipur)
🏢 Axis Journeys
📍 Raipur