Role & responsibilities

- Responsible for achieving Revenue goals set by Management by actively up-selling each business chance to maximize revenue.
- Implements the brands service strategy and applicable brand initiatives in all aspects of the sales process.
- Drives customer loyalty by delivering service excellence throughout each customer experience.
- Ensuring business is turned over properly and in a timely fashion for quality service delivery.
- Manages sales efforts for the brand including Local, Corporate and Outdoor Catering.
- Works collaboratively with General Managers to ensure sales efforts are coordinated, complementary and not duplicative.
- Responds to incoming catering opportunities for the outlets.
- Identifies, qualifies and solicits new business to achieve personal and multi-outlet revenue goals.
- Closes the best opportunities for the Brand based on market conditions and operational needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Maximize Revenue by up-selling packages and creative food and beverage.
- Manages Sales revenue, Operation budgets and provides forecasting reports.




- Develops and design menus which drive sales.
- Participates in and practices daily service basics of the brand.
- Monitors the effective resolution of guest issues that arise as a result of the Sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the Brand and Company.
- Responsible for contracting and closing local catering and social business.
- Executes and supports the companys Customer Service Standards and Brand Standards.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their event.

Preferred candidate profile

Managing Sales Activities

Any Graduate

Excellent Communication skills

Able to work in field

Computer knowledge must

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📌 Sales Manager / Senior Sales Manager (Bengaluru)
🏢 Epiphany Hospitality
📍 Bengaluru