We are looking for a Sales Executive to handle customer enquiries, introduce our products and convert leads into sales through phone calls, WhatsApp and email. This is an office-based role with no field sales or customer visits required. Fluency in spoken Hindi is mandatory.
Key Responsibilities
- Handle incoming enquiries and contact potential customers by phone, WhatsApp and email.
- Understand customer requirements and recommend suitable products.
- Explain product features, applications, prices and payment terms.
- Prepare and share quotations, and follow up to close orders.
- Coordinate product samples and follow up on customer feedback.
- Maintain relationships with existing customers and generate repeat orders.
- Coordinate with internal teams for order processing and dispatch.
- Follow up on pending payments and keep customers informed about delivery status.
- Update customer details, enquiries and follow-ups in the CRM.
- Achieve assigned sales targets and submit regular sales reports.
Candidate Requirements
- Fluency in spoken Hindi is mandatory.
- Good communication skills in English will be an advantage.
- Preferably a graduate with experience in sales, telesales or customer service.
- Confident in speaking with customers and following up consistently.
- Basic knowledge of computers, email, Excel and WhatsApp.
- Good negotiation, coordination and organisational skills.
- Experience in food ingredients or FMCG sales will be an advantage.
Work Type: Full-time, office-based. Pay: ₹15,000.00 - ₹25,000.00 per month