Description

About This Role We run a data- driven outbound and inbound- qualification motion, with every call, email, and account touch logged and worked in structured cycles - fresh outbound, dormant- deal revival, closed- lost re- engagement, and no- deal contact revival.

This role owns the numbers behind that engine: the activity that goes in, the qualified pipeline that comes out, and the CRM discipline that lets us trust both.You'll lead a team of SDRs, hold them accountable to daily and weekly targets, keep the funnel clean and measurable, and turn activity data into decisions — who to call first, which accounts to revive, and where each rep needs to improve.

What You'll Do Team Leadership & Coaching

- Lead, coach, and develop a team of SDRs through daily huddles, call and email reviews, live listening, and weekly 1:1s tied to each rep's numbers.
- Own onboarding and ramp for current hires, guiding them to full quota productivity.
- Build a culture of accountability where targets, activity, and data hygiene are non- negotiable, without undermining team morale.

Pipeline

Generation & Quality

- Carry a team quota for qualified meetings and sales- accepted pipeline.
- Run structured working cycles across fresh outbound, dormant- deal revival, closed- lost re- engagement, and no- deal contact revival,



using scoring and prioritisation logic to guide who the team approaches first.
- Enforce qualification criteria so booked meetings convert into real pipeline rather than calendar activity.

Performance

Management

- Track and report daily, weekly, and monthly on activity and output metrics for each rep and the team.
- Own the SDR dashboards, keeping them accurate and using them to identify who's ahead, who's behind, and why.
- Run a weekly numbers review covering activity vs. target, connect and conversion rates, meetings booked, pipeline generated, and stage- by- stage drop- off.
- Diagnose performance gaps from the funnel data — pinpoint whether shortfalls stem from dials, connect rate, pitch, or qualification — and act on the right lever.
- Flag under- performance early with a documented plan, and surface top performers for progression. Process, CRM & Data Hygiene
- Enforce complete, accurate logging of every call, email, note, and task in the CRM.
- Keep contact, company, and deal data clean so reporting and revival scoring remain trustworthy.
- Refine cadences, sequences, call scripts, and messaging based on performance data.
- Partner with Marketing on lead flow and SLAs, and with Account Executives on clean, well- documented handoffs.

📌 Sales Development Representative Lead (Bengaluru)
🏢 Saarthi
📍 Bengaluru