· Job Title: Sales Coordinator – Back Office | Steel Industry

· Company: ARASPL

· Location: Kolkata, West Bengal

· Department: Sales & Marketing

· Employment Type: Full-Time

· Experience: 1–3 Years

· Salary: ₹12,000 – ₹20,000 per month (depending on experience)

Job Summary

ARASPL Steels Private Limited is looking for a Sales Coordinator – Back Office to support the Sales & Marketing team in managing customer enquiries, quotations, follow-ups, order processing, and sales coordination.

The candidate will act as a coordination link between customers, Sales, Accounts, Production, Purchase, Dispatch, and Logistics teams to ensure smooth processing of enquiries and orders.

Sales Workflow

Enquiry / RFQ → Requirement Understanding → Quotation → Offer Submission → Customer Follow-up → Negotiation / Revision → PO → Order Processing → Production / Dispatch Coordination → Delivery / Payment Follow-up

Key Responsibilities

- Handle customer enquiries, RFQs (Request for Quotation), and sales-related communication.
- Understand customer requirements and coordinate internally for product details, pricing, and delivery timelines.
- Prepare and coordinate quotations, commercial offers, and related documents.
- Submit quotations/offers and maintain regular customer follow-ups.
- Track enquiry and quotation status and ensure timely chase-up of pending enquiries.
- Coordinate with the Sales team regarding pricing, negotiation, quotation revision, and order confirmation.
- Receive and coordinate customer Purchase Orders (POs) and support order processing.
- Coordinate with Accounts, Production, Purchase, Dispatch, and Logistics for smooth order execution.
- Follow up on order status, delivery schedules, dispatch,



and payment-related requirements.
- Maintain customer, enquiry, quotation, and order records.
- Prepare daily/weekly sales reports and MIS using MS Excel.
- Maintain proper documentation of quotations, POs, and customer communications.
- Update customer and sales information in CRM / ERP / sales management systems.
- Handle customer communication through email, phone, and other business communication channels.

Candidate Profile

- 1–3 years of experience in Sales Coordination / Back Office Sales / Sales Support / Commercial Coordination.
- Experience in Steel, Industrial Products, Manufacturing, Engineering, Fabrication, Infrastructure, or EPC will be preferred.
- Good understanding of B2B sales coordination and commercial processes.
- Good knowledge of quotation preparation, customer follow-up, and order coordination.
- Solid communication and coordination skills.
- Good working knowledge of MS Excel.
- Ability to manage multiple enquiries, quotations, and follow-ups.
- Good documentation and record-keeping skills.
- Graduate in any discipline.

Software / System Knowledge

- Working knowledge of CRM, ERP, sales management software, or online business portals will be an advantage.
- Exposure to Zoho CRM, Ariba, Procall, or similar platforms will be preferred, but is not mandatory.

Key Skills

Sales Coordination | Back Office Sales | B2B Sales Support | RFQ | Quotation | Customer Follow-up | PO Coordination | Order Processing | Commercial Coordination | MS Excel | CRM | Sales MIS | Documentation

Preferred Industry

Steel | Fabrication | Manufacturing | Engineering | Infrastructure | EPC | Industrial Products

Interested candidates may share their updated CV at:

[email protected] / [email protected]

📌 Sales Coordinator (Back Office) (Howrah)
🏢 ARASPL Global
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