Reporting to : - Centre Cum Placement In charge

Department : - VTC

Role and Responsibilities

General

- Adhering to the training schedule and ensuring imparting of quality training as per defined parameters and scheduled timelines, comprising of the following:
- Ensure that the Code of Conduct is duly administered and adhered to
- Ensure maintenance of day wise module and curriculum of each courses/trades and daily log for the course being conducted and the same to be displayed in the classroom
- Ensure maintenance of attendance sheet for each training session in the prescribed format
- Provide continuous guidance and mentoring to trainees
- Ensure timely availability of training materials / consumables / tool kits at the site of the trainings
- Ensure timely reports, success stories, best practices, write ups for newsletter and any other required communication
- Manage the evaluation and certification process for the candidates upon completion of training
- Sourcing of trainees for each batch well in advance with adequate applications in the pipeline for at least one additional batch. This will comprise of the following:
- Conduct sourcing activities by exploring all sourcing channels like catchment areas, educational institutions, employment exchanges, Canopy, Door to Door,




- Documentation of sourcing activities including filling in of application forms and other required pre training activities
- Placement of candidates in coordination with the Centre Cum Placement In charge. This will comprise of the following:
- Preparation of trainees CVs
- Identifying potential employers and relationship building and maintenance
- Handholding of trainees after placement
- Any other duty assigned from time to time by Centre Head

Trade specific Conduct training for Data entry/Retail course. This will include the following modules:

- Life Skills, Etiquette and Grooming, Basic English, Customer Service , Basic Computers, Financial Literacy, Introduction to Sales
- Understanding frontline selling, Sales planning and its importance, Retail sales
- Understanding various sources of lead generation, Understanding the importance of lead tracking
- Understanding Pre call preparation and its importance, Learning to open call, develop need, probe customer, propose solution, eliminate doubts and close call
- Maintaining customer relationship, Conducting follow-up activities

Education and Experience:

- Graduate in any stream.
- Post- graduation degree will be an added advantage
- 3+ years of experience as a trainer
- Graduate with 3-4 years of experience in Soft Skill & Retail training in vocational Training setup

📌 Retail Cum Soft Skills Trainer - VTC (New Delhi)
🏢 sos
📍 New Delhi