Company Description Sapphire Foods India Limited is one of the largest quick service restaurant operators in the region, managing over 800 KFC, Pizza Hut, and Taco Bell restaurants across India, Sri Lanka, and the Maldives. Since 2015, the company has focused on delivering great food, memorable experiences, and strong value for customers every day.

Sapphire

Foods is driven by a committed, performance-oriented team with a transparent aspiration to be the best restaurant operator in India. Team members work with globally recognized brands and benefit from structured processes, growth opportunities, and a customer-centric culture. More information about the company’s journey and operations is available at www.sapphirefoods.in.

Role Description The Restaurant General Manager is a full-time, on-site role based in Shahjahanpur, responsible for overseeing all aspects of day-to-day restaurant operations. This includes managing staff scheduling and performance, ensuring high standards of food quality, cleanliness, and safety, and driving an excellent guest experience at all times. The role involves monitoring sales, controlling costs, managing inventory, and implementing company policies and standard operating procedures.

The General





Manager will lead and develop the restaurant team, support hiring and training efforts, and ensure compliance with brand guidelines and local regulations. The position also requires using performance metrics and feedback to improve operational efficiency and profitability while maintaining a positive, inclusive work environment.

Qualifications

- Strong financial and operational skills, including P&L; Management and Budgeting.
- Demonstrated focus on Customer Satisfaction and Customer Service in a high-volume environment.
- Experience with Hiring, training, and developing diverse teams in the restaurant or retail sector.
- Proven leadership, people management, and conflict-resolution abilities.
- Effective communication and interpersonal skills, with the ability to collaborate across levels.
- Hands-on experience in quick service or casual dining restaurants is highly preferred.
- Ability to work flexible hours, including evenings, weekends, and holidays as required.
- Graduate degree or equivalent experience in hospitality, business, or a related field is an advantage.

📌 Restaurant General Manager (Shahjahanpur)
🏢 Sapphire Foods India
📍 Shahjahanpur