Company Description Aditya Birla Capital Ltd is a leading financial services company headquartered in Mumbai, India, serving a wide range of retail and institutional customers. The organization offers diverse financial solutions and emphasizes ethical practices, customer focus, and long-term value creation.

Aditya Birla

Capital is strongly committed to equal opportunity in employment and maintains a workplace free from discrimination and harassment. Diversity, Equity, and Inclusion (DEI) are embedded in its recruitment policies, ensuring hiring based on business needs, qualifications, skills, and experience. Prospective team members can expect a professional environment that values fairness, respect, and merit-based growth.

Role Description The Relationship Manager is a full-time, on-site role based in Kanpur, responsible for managing and growing a portfolio of customers across Aditya Birla Capital’s financial products and services. This role involves regular interaction with existing and prospective clients to understand their financial needs, recommend suitable solutions, and ensure a high level of service and satisfaction.

The Relationship

Manager will handle daily activities such as scheduling client meetings, following up on leads, processing applications and documentation, and coordinating with internal teams for smooth onboarding and servicing. The role also includes monitoring account performance,



identifying upselling and cross-selling opportunities, resolving client queries, and maintaining accurate records in line with company policies and regulatory requirements. Collaboration with branch staff and other stakeholders to meet sales targets and support branch operations is an integral part of the position.

Qualifications

- Strong customer relationship management skills, including client servicing, needs assessment, and follow-up capabilities.
- Sales and business development skills relevant to financial products, including lead generation, cross-selling, and target achievement.
- Solid communication and interpersonal skills, with the ability to explain financial solutions clearly and build trust with diverse clients.
- Basic financial and analytical skills to understand product features, assess customer profiles, and comply with regulatory and documentation requirements.
- Proficiency in using office productivity tools and CRM or sales tracking systems for reporting and record-keeping.
- Ability to work on-site in Kanpur, manage time effectively, and collaborate with branch and regional teams.
- Bachelor’s degree in Business, Finance, Commerce, or a related field; prior experience in banking, insurance, or financial services is preferred.
- Commitment to ethical conduct and alignment with Aditya Birla Capital’s equal chance and DEI principles.

📌 Relationship Manager (Kanpur)
🏢 Aditya Birla Capital
📍 Kanpur