02 Oct
|
Cyber Octet
|
Ahmedabad
02 Oct
Cyber Octet
Ahmedabad
About the RoleCyber Octet Pvt. Ltd. is looking for a Relationship Executive to manage student communication, inquiries, follow-ups, admissions, and ongoing student relationships.
The role involves connecting with students after inquiries, explaining courses, fees, USPs, and the admission process, following up for admissions and pending payments, and providing regular updates throughout their learning journey.
The candidate will also coordinate with trainers and internal teams regarding student requirements, track student engagement, attendance, progress, and concerns, resolve queries, and maintain a positive relationship with students until the placement/job assistance stage.
Additionally, the candidate will provide basic support to the Digital Marketing team in social media activities, including content scheduling, posting, and coordination for reels, posts, and other social media activities.
The ideal candidate should have good communication and interpersonal skills, strong follow-up abilities, and a willingness to learn and grow with the organization.
Location: Ahmedabad, Gujarat
Employment Type: Full-Time | On-Site
Responsibilities
- Call and follow up with students after inquiries.
- Explain courses, USPs, fees, eligibility, and admission process.
- Follow up with students for admissions, registrations,
and pending payments.
- Maintain regular communication and provide students with necessary updates.
- Coordinate with trainers and internal teams regarding student requirements.
- Track student engagement, attendance, progress, and concerns.
- Resolve student queries and ensure a positive student experience.
- Maintain a strong relationship with students throughout their journey, including the placement/job assistance stage.
- Maintain proper records of calls, follow-ups, admissions, and student interactions.
- Assist the Digital Marketing team with social media activities such as content scheduling, posting, basic coordination for reels/posts, and monitoring comments or messages.
Qualifications
- Excellent communication skills in Hindi, Gujarati, and English.
- Confident, presentable, and comfortable speaking with students over the phone.
- Robust interpersonal and relationship-building skills.
- Good follow-up and coordination skills.
- Basic knowledge of MS Office (Excel, Word) is preferred.
- Basic understanding of social media platforms is an added advantage.
- Positive attitude with a willingness to learn and grow.
- Freshers with good communication skills are welcome to apply.
📌 Relationship Executive (Intern/Fresher) (Ahmedabad)
🏢 Cyber Octet
📍 Ahmedabad