Regional Learning Manager - FC At Amazon, our mission is to be Earth's most customer-centric company. Amazon is looking for an experienced Regional Learning Manager to lead and manage all aspects of the Learning & Development (L&D;) function across Fulfillment Centers (FCs) in the region. Based in Bangalore with a degree of geographical flexibility, this role is pivotal in driving associate and manager capability, ensuring alignment with global learning standards, and partnering with Operations and HR to build a high-performing workforce.
The role reports to the Senior Manager and plays a critical part in shaping a culture of continuous learning, operational excellence, and people development across the FC network.
Key Job ResponsibilitiesManagement
- Own the L&D; function and drive its productivity to meet business needs across all FCs in the region, ensuring alignment with global standards and Amazon's learning policies.
- Partner with HR Business Partners to design and implement training plans including needs analysis, skills development, cross-training, and leadership development; facilitate orientation for permanent and temporary employees.
- Foster the growth of front-line associates and FC managers by providing ongoing guidance, support, and development opportunities.
- Ensure the FC Learning team creates and maintains accurate SOPs, job task documentation, and training aids/visuals; manage L&D; resources including budget, headcount, equipment, and materials.
- Leverage technology and AI-powered learning tools to enhance training delivery, personalize learning journeys,
and improve overall L&D; effectiveness across the FC network.
Production
- Lead cross-functional FC projects that drive improvements in quality, productivity, and employee safety; design and deliver training programs to build L&D; support capacity during peak periods.
- Utilize data and digital platforms to track learner progress, identify skill gaps, and drive evidence-based decisions that improve operational outcomes.
Administrative
- Track and report training metrics through the dashboards and reports, and communicate Learning goals, assignments, and progress updates to stakeholders.
Basic Qualifications
- 2 years of employee and performance management experience.
- Bachelor's degree or equivalent, or 2 years of Amazon (blue badge/FTE) experience.
- Work a adaptable schedule/shift/work area, including weekends, nights, and/or holidays.
Preferred Qualifications
- 1 years of performance metrics, process improvement or lean techniques experience.
- Experience in program management, logistics, operations, transportation, learning, or a related field.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Locations
- IND, KA, Bangalore
📌 Regional Learning Manager, INFC Learning and Development (India)
🏢 Amazon
📍 India