We are looking for a professional and patient-friendly Receptionist to manage front-desk activities and assist patients and visitors with their enquiries and hospital services.
Key Responsibilities
- Attend to patients, visitors, and enquiries professionally.
- Handle incoming and outgoing telephone calls.
- Collect and update patient information accurately.
- Confirm doctor availability and assist with appointments.
- Provide bookings for doctors and scanning services.
- Assist with patient admission procedures.
- Handle reception-related cash transactions and documentation.
- Prepare daily reception summaries and payment vouchers.
- Maintain and arrange discharge files.
- Coordinate with scanning and other concerned departments.
- Make necessary hospital announcements.
- Maintain confidentiality of patient information.
- Perform other duties assigned by the Reception In-Charge.
Requirements
- Good communication and interpersonal skills.
- Basic computer knowledge.
- Positive customer service skills.
- Ability to handle cash and documentation accurately.
- Hospital/reception experience is preferred.
- Candidates who can communicate in Malayalam and English are preferred.equirements