– Receptionist / Front Office Executive

Position: Receptionist / Front Office Executive

Company: TC Holidays – Chennai

Location: Nungambakkam, Chennai

Employment Type: Full-Time | In-House

About the Role

TC Holidays is looking for a smart, confident and well-presented Receptionist / Front Office Executive to be the first point of contact for our clients, visitors and business associates.

The role involves handling incoming phone calls and emails, welcoming visitors, coordinating appointments and managing the Director's calendar and daily schedule.

We are looking for someone who is polite, professional, well-groomed, organised and comfortable communicating with different types of people.

Key Roles & Responsibilities

1. Front Office Management

- Welcome clients, visitors and business associates professionally.
- Maintain a warm and pleasant reception environment.
- Attend to visitors and understand the purpose of their visit.
- Direct visitors to the appropriate person or department.
- Maintain visitor records when required.
- Ensure the reception area is neat, organised and presentable at all times.

1. Incoming Phone Calls

- Attend all incoming calls promptly and professionally.
- Understand the purpose of the call and connect callers to the appropriate person.
- Take accurate messages when the concerned person is unavailable.
- Handle general enquiries about TC Holidays and direct travel-related enquiries to the appropriate team.
- Maintain a polite and helpful tone while speaking with customers.
- Handle multiple calls efficiently during busy periods.

1. Incoming Emails

- Monitor the company's incoming email inbox regularly.
- Acknowledge and respond to routine enquiries wherever appropriate.
- Forward emails to the relevant team members or departments.




- Ensure important emails are brought to the attention of the Director or concerned staff without delay.
- Maintain proper follow-up on emails requiring a response.
- Ensure skilled communication in all outgoing emails.

1. Director's Appointment & Calendar Management

- Manage and maintain the Director's daily appointment schedule.
- Schedule meetings, appointments and business discussions.
- Coordinate with clients, suppliers, business associates and other visitors regarding appointments.
- Confirm appointments and send reminders when required.
- Avoid scheduling conflicts and maintain an organised calendar.
- Inform the Director about upcoming meetings and appointments.
- Coordinate visitors and meeting arrangements for the Director.
- Handle changes, cancellations and rescheduling of appointments professionally.

1. Administrative Support

- Assist the Director and office team with routine administrative coordination.
- Maintain basic office records and documents.
- Coordinate courier, postal and other front-office requirements.
- Assist with meeting arrangements when required.
- Maintain contact information of important clients, suppliers and business associates.
- Support the office team with basic administrative tasks.

1. Customer Interaction

- Maintain a friendly and professional relationship with customers.
- Handle basic customer queries and direct detailed travel enquiries to the appropriate travel consultant.
- Ensure customers receive proper attention when they visit the office.




- Handle customer requests with patience and professionalism.
- Maintain a positive first impression of TC Holidays.

Candidate Profile We are looking for a person who is:
- Smart, confident and well-presented.
- Well-groomed and professional in appearance.
- Pleasant, polite and friendly while interacting with customers.
- Comfortable speaking on the telephone.
- Good at communicating in English.
- Organised and capable of managing multiple tasks.
- Punctual and responsible.
- Comfortable interacting with senior professionals and business visitors.
- Able to maintain confidentiality regarding the Director's appointments and company information.
- Good with basic computer applications, email and calendar management.
- A quick learner with a positive attitude.
- Comfortable working in a professional yet friendly office environment.

Skills Required
- Good spoken English and Tamil (Malayalam or Hindi is also preferred)
- Good telephone etiquette.
- Good email communication skills.
- Basic knowledge of MS Office / Google Workspace.
- Ability to manage calendars and appointments.
- Good organisational and time-management skills.
- Professional grooming and presentation.
- Strong interpersonal and customer-service skills.

Experience: 1–3 years of experience in Reception, Front Office, Administration, Hospitality, Travel or a similar customer-facing role is preferred. Freshers with excellent communication skills and a professional personality may also be considered.

Important Requirement: Candidates are requested to apply with a recent photograph

Salary: As per experience, skills and suitability for the role.

Job Location: Nungambakkam, Chennai

Interested candidates may share their updated resume with a recent photograph.

Pay: From ₹25,000.00 per month

Work Location: In person

📌 Receptionist/Administrator (Chennai)
🏢 TC Holidays
📍 Chennai