Job Responsibilities

- Welcome and professionally greet customers, visitors and guests arriving at the facility.
- Manage day-to-day front-desk and reception activities.
- Handle incoming telephone calls and direct them to the appropriate department or team member.
- Respond to customer enquiries professionally and provide relevant information or assistance.
- Understand customer requirements and direct them to the appropriate sales, service or support personnel.
- Coordinate customer appointments and maintain an organised appointment schedule.
- Handle customer enquiries related to services, appointments and general information.
- Maintain proper records of customer visits, appointments and reception-related activities.
- Coordinate with relevant automotive teams to ensure smooth handling of customer requirements.
- Assist customers during their visit and ensure they receive a professional and courteous experience.
- Maintain proper communication between customers and internal departments whenever required.
- Handle basic administrative and front-office documentation.
- Maintain a clean, organised and professional reception area.
- Receive and manage incoming correspondence, documents and other front-office communications.
- Follow up on customer-related information and communicate updates to the concerned team.
- Maintain confidentiality of customer information and company records.




- Support the team with general administrative tasks related to reception and customer coordination.
- Ensure that visitors and customers are handled efficiently and professionally at all times.

Candidate Requirements

- Only experienced candidates can apply.
- Fluency in both English and Nepali is essential.
- Excellent verbal and interpersonal communication skills.
- Pleasant, confident and professional personality.
- Strong customer-handling and communication abilities.
- Good computer knowledge and basic MS Office skills.
- Ability to manage calls, appointments and multiple customer enquiries.
- Good organisational and time-management skills.
- Ability to remain calm and qualified while handling customer queries.
- Candidates with previous experience in reception, front desk, customer service or the automotive industry will be preferred.
- Should be well-presented, polite and comfortable interacting with customers.

How to Apply Email: [email protected]

WhatsApp: +91 92397 12340

Website: www.surevacancy.in

Send your updated resume today.

Pay: ₹15,000.00 - ₹18,000.00 per month

Experience

- Front desk: 1 year (Required)
- Customer service: 1 year (Required)

Language:
- English (Required)
- Nepali (Required)

Location:
- Shiliguri, West Bengal 734001 (Required)

Work Location: In person

📌 Receptionist/Administrator (Siliguri)
🏢 Sure Vacancy
📍 Siliguri