Job Title: Quality Manager

Job Summary:

Responsible for leading Supplier Quality, Incoming Quality, Process Quality, Plant Quality,and Customer Quality functions for EV 3-Wheeler operations. Ensure implementation of quality systems,continuous improvement initiatives, supplier development, customer satisfaction, and compliance with ISO9001:2015 and IATF 16949 standards.

Key Responsibilities:

- Lead and manage the overall quality function across suppliers, manufacturing, and customer quality.
- Drive APQP, PPAP, PFMEA, Control Plans, SPC, and quality improvement initiatives.
- Conduct supplier audits, process audits, system audits, and internal quality audits.
- Develop and monitor quality KPIs, MIS reports, and corrective action plans.
- Handle customer complaints, warranty issues, and field failures through RCA, CAPA, and 8Dmethodologies.
- Establish and maintain quality processes, SOPs, work instructions, and inspection standards.




- Manage recent product quality planning and change management activities (PCR, PCN, ECR, ECN).
- Monitor supplier performance and implement continuous improvement programs.
- Ensure compliance with ISO 9001:2015, IATF 16949, and organisational quality requirements.
- Collaborate with Production, SCM, R&D;, and Service teams to improve product quality and customer satisfaction.

Qualification:

- B.E./B.Tech in Mechanical, Automobile, Electrical, or related discipline.
- Experience:
- 8–15 years of experience in Quality Management within Automobile, EV, or Manufacturing industries.
- Experience in EV 2-Wheeler/3-Wheeler manufacturing preferred.

Key Skills: APQP, PPAP, PFMEA, SPC, MSA, 8D, RCA, CAPA, Supplier Quality, Customer Quality, Process Audits, ISO 9001:2015, IATF 16949, Team Management, Continuous Improvement.

📌 Quality Assurance Manager (West Bengal)
🏢 Terra Motors
📍 West Bengal