We are looking for an experienced Project Manager with strong expertise in the General Insurance (P&C;) domain to manage end-to-end project delivery across policy, claims, underwriting, and digital transformation initiatives. The role requires strong stakeholder management, delivery governance, and domain understanding of insurance core systems and regulatory frameworks.

Location: Mumbai

> Experience: 815 Years
>
> Domain: General Insurance

Key Responsibilities 1. Project Planning & Delivery

- Manage full project lifecycle: initiation, planning, execution, monitoring, and closure.
- Define scope, timelines, milestones, resource plans, and budgets.
- Ensure on-time, on-budget, and high-quality delivery.
- Track risks, issues, dependencies, and change requests.

2. General Insurance Domain Expertise

Strong understanding of

- Policy Administration Systems (PAS)
- Underwriting & Rating
- Claims Management
- Billing & Collections
- Reinsurance
- Regulatory & Compliance requirements (e.g., IFRS 17, Solvency II)

Experience working with core insurance platforms such as:
- TCS BaNCS
- Guidewire Software
- Duck Creek Technologies
- Majesco
- DXC Technology (INSIS)

3. Stakeholder Management

- Act as the primary liaison between business, IT, vendors, and third parties.
- Conduct steering committee meetings and status reporting.
- Communicate project progress, risks, and financials to senior leadership.
- Manage expectations across underwriting, claims, actuarial, and finance teams.

4. Delivery Methodology

- Drive Agile (Scrum/SAFe), Waterfall,



or Hybrid methodologies.
- Facilitate sprint planning, backlog grooming, and release planning (if Agile).
- Ensure adherence to governance, quality standards, and audit requirements.

5. Financial & Resource Management

- Manage project budgets and cost tracking.
- Forecast resource needs and ensure optimal utilization.
- Coordinate internal teams and external vendors.

6. Risk & Compliance

- Identify project risks and implement mitigation strategies.
- Ensure compliance with insurance regulations and data privacy standards.
- Support internal and external audits.

Required Skills & Qualifications

- 10–15 years of IT experience with 5+ years in Project Management.
- Solid experience in General Insurance (P&C; / Commercial Lines).
- Hands-on experience in core system implementation or enhancement projects.
- Strong understanding of SDLC and delivery governance.
- Excellent communication, stakeholder management, and leadership skills.
- Experience managing cross-functional and geographically distributed teams.

Preferred Qualifications

- PMP / PRINCE2 / SAFe / Scrum Master certification.
- Experience in digital initiatives (Customer portals, Broker portals, Mobile apps).
- Exposure to cloud platforms (AWS/Azure/GCP).
- Experience in data migration and system integration projects.

Key Performance Indicators (KPIs)

- Schedule adherence
- Budget variance control
- Risk mitigation effectiveness
- Stakeholder satisfaction
- Quality & compliance adherence

📌 Project Manager (Mumbai)
🏢 ICICI Lombard
📍 Mumbai