To manage branch-related projects, operational initiatives, production movements, governance activities, and audit support functions. The role will act as a key coordinator between Branch Operations, Business, Technology, Risk, Compliance, Audit, and Vendor teams to ensure seamless execution of initiatives while maintaining operational stability, regulatory compliance, and governance standards.

Responsibilities

- Branch Projects & Transformation
- Lead and coordinate branch-related projects, system enhancements, and strategic initiatives.
- Ensure successful delivery of projects within agreed timelines, scope, and quality standards.
- Track project milestones, risks, dependencies, and implementation status.
- Coordinate with business and technology teams for project planning and execution.

- Branch Operations Management

- Support branch operations through process improvements and operational effectiveness initiatives.
- Act as the central point of coordination between branches, operations teams, and technology teams.
- Ensure smooth business operations during system changes, upgrades, and releases.
- Facilitate issue resolution and escalation management for branch-related operational matters.

- Production Movement & Change Management

- Govern branch-related production deployments, releases, and implementation activities.
- Review and coordinate change requests, implementation plans, and rollback strategies.
- Ensure compliance with change management and release governance processes.




- Monitor post-production performance and drive closure of implementation issues.

- Audit & Compliance Management

- Coordinate Internal Audit, IS Audit, Regulatory Audit, External Audit, and Compliance reviews related to branch operations and systems.
- Provide audit evidence, data, documentation, and management responses within defined timelines.
- Track audit observations, compliance gaps, and corrective action plans through closure.
- Support regulatory inspections and compliance assessments.
- Ensure adherence to organizational policies, security standards, and governance frameworks.

- Governance & Risk Management

- Monitor operational, technology, and audit-related risks impacting branch operations.
- Maintain governance trackers, action logs, compliance dashboards, and risk registers.
- Ensure timely closure of governance and audit-related action items.
- Support strategic reviews and management reporting.

- Stakeholder Management

- Coordinate with Branch Operations, Core Banking Teams, Technology, PMO, Risk, Compliance, Audit, and Vendors.
- Conduct regular governance meetings and status reviews.
- Escalate critical operational, project, compliance, and audit concerns to management.
- Drive cross-functional collaboration for issue resolution and project execution.

Qualifications Experience: 12 to 16 years

Qualifications: BE -IT,CS/B.tech IT/BCA/B.Sc - CS/M.Sc IT / MCA

📌 Project Manager - Branch Operations| Mumbai
🏢 CSB Bank
📍 Mumbai