Job Title: Program Support Executive /n Company: WsCube Tech /n Location: Jaipur /n Work Mode: In office /n Employment Type: Full-time /n Qualification: B.Tech/B.E. in Computer Science, IT, or a related field /n Experience: Freshers or candidates with up to 2 years of experience /n Role Overview /n We are looking for a proactive and learner-focused Program Support Executive to coordinate with learners, mentors, and internal teams. The role involves managing class operations, resolving learner concerns, supporting LMS activities, and ensuring a smooth learning experience. /n Key Responsibilities /n /n

- Address learner queries and ensure timely resolution.

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- Creating documents and presentations, research and development.

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- Coordinate with mentors regarding sessions, doubts, feedback, and learner concerns.

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- Manage class scheduling, rescheduling, reminders, and communication.

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- Handle learner communities and publish relevant updates and resources.

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- Support LMS activities,



including content, access, and learner issues.

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- Call learners for feedback, engagement, follow-ups, and issue resolution.

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- Track concerns and coordinate with relevant teams until closure.

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- Maintain program data related to courses, content, learners, and class delivery.

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- Identify recurring issues and recommend process improvements.

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- Support learner engagement, satisfaction, and retention.

/n /n Required Skills /n /n

- Strong verbal and written communication.

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- Good coordination and problem-solving abilities.

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- Working knowledge of Excel, Google Sheets, and digital platforms.

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- Ability to manage multiple tasks and follow-ups.

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- Professional, patient, and learner-focused approach.

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- Strong documentation and attention to detail.

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📌 Program Support Executive (Pragpura)
🏢 wscube tech
📍 Pragpura