Responsibilities

- Customer Technical Ownership
- Act as the primary technical interface for customer platform issues, validation activities, feature enablement, and production-readiness engagements.

- Own customer technical issues from initial engagement through final resolution.

- Platform Validation Support
- Validate AMD Embedded and x86 platforms across multiple hardware and software configurations.

- Execute system-level and platform-level validation plans.

- Support qualification, interoperability testing, and customer deployment readiness.

- Verify engineering fixes through validation and regression testing.

- Customer Issue Triage
- Own structured triage of customer issues, including reproduction strategy, technical data collection, debug coordination, prioritization, tracking, and closure.

- Reproduce customer failures in AMD labs and identify root causes.

- Platform Debug Root Cause Analysis

- Investigate failures involving PCIe Gen4/Gen5, DDR4/DDR5 memory, USB, Networking, Storage, Graphics, Display, RAS features, Platform peripherals, Power and performance subsystems

- Escalation Management
- Engage Silicon Engineering, BIOS/Firmware Engineering, Validation, QA, Product Management, and Program Management organizations when engineering support is required.

- Create complete engineering escalation packages including logs, traces, validation results, reproduction procedures, customer impact assessments, and root-cause hypotheses.

- Platform Bring-Up

- Support customer bring-up activities across prototype, validation, qualification, and production phases.

- Participate in board-level and system-level debugging and platform readiness reviews.

- Customer Communication
- Provide timely,



technically accurate customer updates, issue summaries, workaround guidance, validation findings, closure notes, and escalation status.

- Field Team Enablement
- Support FAEs and customer-facing teams with technical guidance, issue reviews, validation methodologies, and product capability clarification.

- Cross-Functional Closure

- Drive issue resolution through defined workflows and ensure clear ownership, accountability, and execution across stakeholder teams.

- Customer Readiness
- Contribute to customer satisfaction, product adoption, platform quality, design-win support, production readiness, and long-term customer success.

- Validation Automation
- Drive validation automation initiatives to improve coverage and efficiency.

- Develop validation tools, scripts, and test methodologies.

- Contribute to troubleshooting guides, validation best practices, and knowledge repositories.

Preferred Experience

- 5-7 years of experience in Applications Engineering, Customer Engineering, Post Silicon Validation, Platform Validation, Product Validation, Embedded Systems, Platform Engineering, or related technical roles.

- Strong hands-on experience in post-silicon validation and platform qualification of x86 or embedded platforms.

- Experience with PCIe Gen4/Gen5, DDR4/DDR5 memory, USB,



Networking interfaces, NVMe and storage technologies, Graphics and Display technologies, RAS validation, Power and performance validation

- Experience supporting external customers, ODM/OEM engagements, field escalations, and production issues.

- Robust platform-level debug skills across silicon, firmware, BIOS, operating systems, drivers, hardware, and validation domains.

- Experience with debug tools such as protocol analyzers, logic analyzers, oscilloscopes, JTAG, firmware traces, and crash dump analysis.

- Working knowledge of Linux, Windows, embedded Linux, scripting, and automation using Python or shell scripting.

- Experience working in global cross-functional environments with engineering, validation, product, program, QA, and customer-facing teams.

- Prior experience with AMD platforms, embedded x86 products, communications, industrial, networking, storage, automotive, AI, or compute segments is preferred.

Academic Credentials

- Bachelor s degree in Electrical Engineering, Electronics Engineering, Computer Engineering, Computer Science, or a related technical field is required.

- Master s degree in a relevant engineering or computer science discipline is preferred.

- Equivalent industry experience in platform validation, post-silicon validation, embedded systems, customer engineering, or platform engineering may be considered where applicable.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Post Silicon Validation Apps Engineer (Bengaluru)
🏢 Proxelera
📍 Bengaluru