We are looking for a warm, well-spoken and organised Front Office Coordinator to be the first point of contact for our dental clinic. The ideal candidate will be confident interacting with patients, communicate clearly in English and Tamil, and be able to manage the front desk smoothly in a professional, welcoming environment.

This role involves much more than answering calls — we are looking for someone who can make patients feel comfortable, cared for and well looked after from the moment they walk into the clinic.

Key responsibilities

- Greet and welcome patients warmly and professionally
- Manage appointments, confirmations, cancellations and rescheduling
- Answer phone calls, WhatsApp messages and patient enquiries promptly and courteously
- Maintain patient records and update appointment and treatment information
- Coordinate patient flow and communicate with doctors and dental staff
- Explain basic appointment and clinic-related information to patients
- Handle billing, payments and receipts accurately
- Coordinate with dental laboratories, suppliers and other vendors when required
- Follow up with patients regarding appointments and ongoing treatment
- Maintain a clean, organised and welcoming reception area




- Assist with day-to-day administrative tasks and ensure the clinic runs smoothly

What we are looking for

- Excellent spoken English and Tamil
- Pleasant, warm and respectful manner with patients
- Good communication and interpersonal skills
- Well-groomed and professionally presented
- Comfortable speaking to people of different ages and backgrounds
- Organised, punctual and responsible
- Good computer skills and comfortable learning clinic-management software
- Able to multitask while remaining calm and courteous
- Good attention to detail
- Previous experience in a dental clinic, hospital, healthcare or premium customer-service workplace is an advantage

The right person for us

We are looking for someone who is kind, patient and naturally hospitable, not simply someone who can manage a reception desk. A patient should feel that they have been listened to and looked after when they interact with you.

Pay: From ₹15,000.00 per month

Application Question(s)

- Computer skills

Education:
- Higher Secondary(12th Pass) (Required)

Language:
- English (Required)

Location:
- Royapettah, Chennai, Tamil Nadu (Required)

Work Location: In person

📌 Patient Care Coordinator (Royapettah)
🏢 The iDentity Dental Clinic
📍 Royapettah