Company Description Global Healthkure is a leading healthcare provider focused on advanced eye care solutions, including LASIK surgery, cataract treatment, retina services, and comprehensive general eye care. The organization is committed to making healthcare simple, accessible, and patient-first by connecting individuals with experienced medical specialists, including experts from AIIMS. Patients benefit from free doctor appointments, support with insurance paperwork and claims, flexible zero-interest EMI plans, and complimentary cab services for pick-up and drop.

Tailored follow-up and recovery programs are designed to support ongoing well-being and comfort.

Global

Healthkure aims to remove barriers to care and provide a reassuring, guided experience throughout each patient’s health journey.

Role Description The Patient Care Coordinator – Associate is a full-time, on-site role based in Farrukhnagar. This role involves coordinating patient appointments, managing check-in and check-out processes, and ensuring patients understand their treatment plans and follow-up schedules. The coordinator will provide clear information about services such as free consultations, transport assistance, and payment options, while maintaining accurate records in line with clinical and administrative protocols.





Daily tasks include answering phone calls, responding to patient inquiries, supporting insurance documentation, and liaising with medical staff to facilitate smooth patient flow. The role requires a compassionate, organized, and detail-oriented approach to help patients feel supported at every step of their care.

Qualifications

- Solid skills in appointment scheduling and care coordination to manage patient visits and follow-up plans effectively.
- Professional phone etiquette and clear communication skills to handle inquiries and provide patient guidance.
- Working knowledge of medical terminology and basic patient care practices to support clinical teams and educate patients accurately.
- Ability to maintain accurate records, manage documentation, and support insurance and billing processes.
- Excellent interpersonal skills, with a patient-centered mindset and the ability to work in a fast-paced clinical environment.
- Basic computer proficiency and familiarity with healthcare or clinic management systems.
- Previous experience in a healthcare, eye care, or patient-facing role is an advantage.
- Relevant diploma or degree in healthcare, hospital administration, or a related field preferred.

📌 Patient Care Coordinator - Associate (Gurugram)
🏢 Global Healthkure
📍 Gurugram