Company Description TP Group, formerly known as Teleperformance, is a global leader in digital business services with nearly 47 years of industry experience. In response to the AI era, the company has evolved to become sharper, more modern, and highly focused on human-centered service. TP combines intelligent solutions with empathetic interactions to support clients and their customers worldwide.
The organization is future-oriented, investing in innovation, technology, and talent development to remain at the forefront of the market. Team members join a company that values adaptability, collaboration, and continuous improvement.
Role Description The Seller Manager is a full time, on-site role based in Indore, responsible for overseeing and optimizing seller performance on TP’s platforms or partner ecosystems. Day-to-day tasks include managing seller relationships, monitoring key performance metrics, and ensuring sellers meet quality, service, and compliance standards. The role involves coordinating onboarding activities, providing guidance on platform processes, and resolving operational issues promptly.
The Seller
Manager will collaborate with internal teams such as operations, analytics, and customer support to drive seller growth, improve user experience, and achieve business targets. This position requires consistent on-ground engagement, structured reporting,
and proactive communication with both sellers and internal stakeholders.
Qualifications
- Experience in account management, seller or vendor management, or partner relationship management in a fast-paced environment.
- Strong skills in performance monitoring, data interpretation, and use of basic analytics tools (e.g., spreadsheets, dashboards) to drive decisions.
- Capabilities in process coordination, issue resolution, and cross-functional collaboration with operations, support, and commercial teams.
- Effective communication, negotiation, and interpersonal skills, with the ability to provide clear guidance and feedback to sellers.
- Valuable organizational and time-management skills, with attention to detail and the ability to manage multiple sellers or projects simultaneously.
- Comfort with technology platforms, CRM or seller management tools, and willingness to learn new systems and digital processes.
- Bachelor’s degree in business, commerce, management, or a related field, or equivalent practical experience.
- Prior experience in e-commerce, marketplace operations, or service-focused industries is an advantage.
- Ability to work on-site in Indore, maintain professional conduct, and align with TP’s standards of integrity, inclusion, and respect.
📌 Paid Account Manager (Indore)
🏢 TP
📍 Indore