Key Responsibilities

- Receive customer orders through phone, WhatsApp, email, or other company-approved channels.

- Accurately record product name, quantity, rate, customer details, and delivery requirements.

- Confirm product availability and pricing before finalizing orders.

- Coordinate with BDMs/Sales Team regarding customer orders and special requirements.

- Coordinate with Warehouse for stock availability, picking, packing, and dispatch.

- Follow up on pending orders and ensure timely delivery.

- Inform customers about order status, shortages, substitutions, or delivery delays.

- Maintain proper daily records of orders received, processed, pending, and cancelled.

- Coordinate with Accounts regarding credit limits, outstanding payments, and order release where required.





- Follow up for repeat orders from existing customers.

- Identify additional sales opportunities while taking orders and inform the concerned BDM.

- Handle customer queries and order-related complaints professionally.

- Ensure that all orders are entered correctly into the company's software/ERP/order system.

- Prepare daily order reports and submit them to the reporting manager.

- Maintain confidentiality of customer, pricing, and company information.

- Follow all company policies, sales procedures, and reporting requirements.

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Order Taker (Thrikkakara)
🏢 Green Malabar Trading Kochi
📍 Thrikkakara