Operations Customer Expert - Chat process

Roles and Responsibilities

- Provide technical support to customers through phone calls, emails, or chats.

- Troubleshoot issues related to software applications, hardware devices, and network connectivity.

- Collaborate with internal teams to resolve complex customer complaints and escalations.

- Maintain accurate records of customer interactions using CRM software.

- Stay up-to-date with product knowledge and industry trends to provide effective solutions.

Desired Candidate Profile

- 0-1 year of experience in a similar role (customer service/technical support).

- Any Qualification Undergraduates or Graduates both can apply.

- Strong communication skills with fluency in spoken English; excellent written and verbal communication abilities.

- Proficiency in typing speed; solid interpersonal skills for building rapport with customers.

Contact Details for Virtual or Face to Face Interview****s:

- Reach out on (phone hidden) or [email protected]

📌 Operations Customer Expert (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar