Operations Associate (Kochi)

Operations Associate (Kochi)

02 Oct
|
Syndicate Visa Service
|
Kochi

02 Oct

Syndicate Visa Service

Kochi

Job Responsibilities:

1) Client Feedback Calls:

- Conduct feedback calls to clients in English, Malayalam, and Tamil to assess their experience and gather insights for improvement.

2) VFS Appointment Booking:

- Schedule VFS appointments as per client requirements.
- Ensure accurate information is provided regarding appointment availability and procedures.

3) Handling Organic Inquiries:

- Respond to organic inquiries promptly and professionally.
- Provide explicit and accurate information to clients regarding services.

4) Communication & Coordination:

- Maintain effective communication with clients and internal teams to ensure smooth operations.
- Ensure proper documentation and follow-ups for client interactions.

Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits

- Paid sick time

Education:
- Bachelor's (Preferred)

Work Location: In person

📌 Operations Associate (Kochi)
🏢 Syndicate Visa Service
📍 Kochi

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