Role & responsibilities

- Manage day-to-day operations, resolving issues, and ensuring client satisfaction
- Understand client needs, build strong relationships, and drive account growth
- Oversee IFM services, ensuring quality and compliance
- Manage audits, ensuring adherence to standards and regulations
- Drive business development, identifying new opportunities and growth areas
- Manage transition processes, ensuring smooth onboarding and service delivery
- Monitor P&L;, BTR, and other key metrics to drive business growth
- Lead a team to deliver exceptional service and drive results
- Identify opportunities for organic growth, process improvements, and technical upgradation
- Stay updated on industry trends, best practices, and technical advancements in IFM

Requirements:





- MBA/PGDM or equivalent in Operations/Facilities Management
- 10-20 years of experience in IFM/operations, with a proven track record
- Experience in managing audits, compliance, and client relationships
- Robust understanding of P&L;, BTR, and business development
- Technical knowledge of IFM services, systems, and processes
- Excellent communication, leadership, and problem-solving skills

Preferred:

- Experience in managing large IFM contracts and client relationships
- Knowledge of industry standards and regulations
- Experience with technical aspects like BMS, HVAC, electrical, and mechanical systems

📌 Operation Manager - Gujarat (Ahmedabad)
🏢 Cushman u0026 Wakefield
📍 Ahmedabad