Role Overview The NR RM (Non-Resident / NRI Relationship Manager) is responsible for managing and growing relationships with NRI customers, handling portfolio management, liability acquisition, investment sales, and cross-selling banking products. The role is highly sales and relationship driven.
Key Responsibilities
- Acquire new NRI customers through references, networking, and market sourcing.
- Manage and grow existing NRI customer portfolio.
- Handle CASA, deposits, wealth products, forex, insurance, mutual funds, and lending products.
- Generate revenue through cross-selling and relationship deepening.
- Conduct portfolio reviews and provide investment solutions to HNI / affluent customers.
- Maintain regular engagement with clients through calls, meetings, and virtual interactions.
- Ensure smooth onboarding, KYC, and RBI compliance for NRI accounts.
- Coordinate with internal teams for service delivery and customer satisfaction.
- Achieve monthly and yearly business targets across liabilities and fee income.