Role And Responsibilities

- Order Management &
- Data Handling -:

- Update all incoming product orders in the master sheet on a daily basis.

- Maintain and ensure accuracy of the master data sheet.

- Process orders received from E-com portals.

- Reporting &

- Analysis -:

- Prepare daily reports including total orders, stock availability, and margin analysis.

- Generate weekly sales reports to track total revenue.

- Prepare monthly GST sales reports.

- Inventory Management -:

- Manage and monitor stock for the Meesho platform.

- Track stock availability and highlight shortages.

- SPF (Seller Protection Fund) Management-:

- Raise SPF claims on a daily basis.

- Maintain SPF records including approved and rejected claims.

- Track and monitor SPF performance.

- Order Tracking &

- Issue Handling -:

- Track complete order lifecycle (Dispatched,



Out for Delivery, Delivered, Returned).

- Verify returned orders and confirm receipt at the warehouse.

- Monitor and identify orders exceeding TAT.

- Replacement &

- Breach Monitoring -:

- Track and manage replacement orders.

- Identify orders at risk of breach and take preventive action.

- Portal Performance Monitoring -:

- Monitor ratings and performance across all portals.

- Identify and resolve listing and operational issues.

- Coordination &

- Communication-:

- Coordinate with Flipkart team for portal-related issues, listing problems, and operational support.

- Raise and follow up on tickets related to order status.

📌 MIS Executive (Gurugram)
🏢 JobTrade
📍 Gurugram