Job Title: E-commerce MIS Associate

Department: E-commerce

Location: Chennai

Type: Full-time

Role Overview

As an E-commerce MIS Associate at The Indus Valley, you will be responsible for managing, analyzing, and reporting e-commerce data across marketplaces and online sales channels. The role will support the E-commerce team with accurate MIS reports, sales and inventory analysis, performance tracking, reconciliation, and actionable insights to improve business performance and operational efficiency.

Key Responsibilities

1. E-commerce MIS & Reporting

- Prepare and maintain daily, weekly, and monthly MIS reports for e-commerce sales and operations.
- Consolidate data from multiple marketplaces and internal systems.

2. Sales Performance Analysis

- Track sales, orders, revenue, ASP, units sold, cancellations, returns, and other key e-commerce metrics.
- Analyze SKU-wise, category-wise, marketplace-wise, and channel-wise performance.

3. Marketplace Reporting

- Support reporting requirements for platforms such as Amazon, Flipkart, Myntra, Meesho, Quick Commerce and other marketplaces.
- Track marketplace performance and highlight significant variances or issues.

4. Inventory & Stock Monitoring

- Monitor inventory availability, stock movement, ageing, out-of-stock situations, and replenishment requirements.
- Coordinate with Warehouse, Supply Chain and E-commerce teams for stock-related MIS.

5. Order & Return Analysis

- Track order fulfilment, cancellations, returns, RTOs and related operational metrics.
- Identify trends and share insights for reducing cancellations and returns.

6.



Reconciliation Support

- Assist with marketplace sales, payment, commission, return and settlement reconciliation.
- Coordinate with Finance and E-commerce teams to resolve data discrepancies.

7. Dashboard & Data Management

- Develop and maintain dashboards and trackers for key e-commerce KPIs.
- Ensure accuracy, completeness and timely updating of reports.

8. Business Insights

- Analyze data to identify growth opportunities, performance gaps and operational improvements.
- Provide actionable insights to support category, marketplace and promotional decisions.

9. Campaign & Promotion Analysis

- Track sales performance during marketplace events, promotions, discounts and campaigns.
- Compare actual performance against targets and previous periods.

10. Data Accuracy & Process Improvement

- Perform regular data validation and maintain MIS accuracy.
- Identify opportunities to automate reports and improve reporting efficiency.

Qualifications and Skills

- Bachelors degree in Commerce, Business Administration, Statistics, Analytics or a related field.
- Experience in E-commerce MIS, reporting or data analysis is preferred.
- Advanced proficiency in Microsoft Excel / Google Sheets including Pivot Tables, VLOOKUP/XLOOKUP and formulas.
- Knowledge of SQL, Power BI or other reporting tools will be an advantage.
- Understanding of e-commerce marketplaces and basic marketplace metrics.
- Robust analytical and problem-solving skills.
- High attention to detail and accuracy.
- Ability to coordinate with E-commerce, Finance, Warehouse and Supply Chain teams.

📌 Mis Associate (Chennai)
🏢 The Indus Valley
📍 Chennai