Job Purpose To handle whole operation of promoters residence with regard to Housekeeping, Horticulture, pest control, Engineering, Systems and IT, Security, Vehicle management and Staff accomodation and facilities

Support all family members to have pleasant and comfortable stay at the residence

ORGANISATION CHART This position will report to AGM - FMS

Accountabilities KEY ACCOUNTABILITIES Key Performance Indicators Handling complete operation of promoters residence pertaining to

- Housekeeping
- Horticulture
- Pest control
- Repair & Maintenance
- Systems and IT operation
- Inspection
- Standardization
- Processes monitor
- No. of reports/meetings
- Timeliness

Handling complete operation of promoters residence pertaining to
- Vehicle Management
- Staff Accomodation & cafeteria
- Guest Relations Management
- Event Management
- Security and safety
- Inspection
- Standardization
- Processes monitor
- No. of reports/meetings
- Timeliness

Vendor Management & Invoice processing
- Procurement of day to day requirements
- Processing of Bills of the vendors.
- Coordination with CFMT for Payments of vendors
- Renewing all contracts
- Tracking all SLA and contracts
- No. of contracts
- No. of agreements
- MIS Report
- Data capturing and update
- Timelines

Coordination with Stakeholders
- Understand each family members requirements
- All requests and complaints to be recorded and attended immediately
- All tasks to be executed post approval and proper communication




- You are sole in charge of the premise and handle all issues on behalf of family members
- Please maintain confidentiality in all operational matters
- No. of messages
- Lead time to close
- Data capturing and update
- Timelines
- Proactive approach

KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS Service providers, Suppliers INTERNAL INTERACTIONS Promoters Coordination with DIAL FMS, IT, P&E;, Procurement and Raxa FINANCIAL DIMENSIONS Focus on frugal initiatives and to bring hospitality factors in day-to-day operation

Other Dimensions Managing outsourced work force of residence.

Education Qualifications Bachelor’s Degree in Hotel Management

Relevant Experience 12 – 15 Years of experience in reputed Hotel Brands and Facility Management Company, Candidate should have handled Housekeeping operation, Technical aspects

COMPETENCIES

- Personal Effectiveness
- Social Awareness
- Entrepreneurship
- Problem Solving & Analytical Thinking
- Planning & Decision Making
- Capability Building
- Strategic Orientation
- Stakeholder Focus
- Networking
- Execution & Results
- Teamwork & Interpersonal influence
- FMS Standards Acquaintance (Practitioner)
- Strategic Planning and Decision Making (Proficient)
- Technology and Automation (Proficient)
- Financial Planning and Budgeting (Practitioner)
- Vendor and Contract Management (Practitioner)
- Cost Optimization (Practitioner)

📌 Manager - FMS - (Delhi)
🏢 GMR Group
📍 Delhi