Key Responsibilities: /n Theme-Based Experience Curation /n /n

- Conceptualize and design unique, theme-based guest experiences across Club Mahindra resorts.

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- Develop annual and seasonal experience calendars aligned to themes such as Wellness, Culture, Family Bonding, Adventure, Sustainability, Culinary, and Festivals.

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- Create engaging guest journeys through a blend of activities, entertainment, storytelling, décor, and local experiences.

/n /n Experience Innovation & Design /n /n

- Research hospitality and leisure trends to introduce innovative experience concepts.

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- Curate experiences that showcase local culture, traditions, cuisine, and community partnerships.

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- Develop scalable experience frameworks and playbooks for deployment across resorts.

/n /n Stakeholder Collaboration /n /n

- Partner with Resort Operations, Marketing, F&B;, Entertainment, and Digital teams to bring curated experiences to life.

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- Collaborate with external artists, performers, facilitators, and experience partners to enhance guest engagement.

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- Support pilot launches and roll out new experience concepts across resort clusters.

/n /n Performance & Continuous Improvement /n /n

- Monitor guest participation, satisfaction, and feedback metrics.

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- Identify opportunities to enhance existing experiences and introduce recent concepts.

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- Benchmark Club Mahindra experiences against leading hospitality and leisure brands.

/n /n Qualification & Skills Required /n /n

- 7-12 years of experience in hospitality, experiential tourism, cruise, events, entertainment, or guest experience design.

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- Proven experience in conceptualizing and delivering customer-centric experiences.

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- Strong storytelling, creative thinking, stakeholder management, and project execution skills.

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- Passion for creating memorable guest experiences and driving innovation.

/n /n Location - Mumbai & Pan India

📌 Manager - Curator & Experience Design (Mumbai)
🏢 Mahindra Holidays u0026 Resorts India
📍 Mumbai