Position : Maintenance Engineer (IT)

Location : UIDAI Technology Centre, Bengaluru

Educational Qualification & Experience Required:

- B.Tech / B.E (Engineering) or M.Tech / M.E (Engineering) or MCA from a recognized university/institution.
- Minimum 5 years of experience in IT support, system administration, and network support or related fields.

Job Profile : We are looking for a skilled and proactive Maintenance Engineer IT to manage IT infrastructure, provide technical support, and ensure seamless operation of enterprise systems.

Responsibilities:

- Lead and manage IT support operations, ensuring timely resolution of incidents and service requests.
- Provide end-user support for desktops, laptops, printers, and enterprise applications.
- Perform installation, configuration, troubleshooting, and preventive maintenance of IT systems.
- Manage IT assets, conduct audits, and maintain asset inventory.
- Handle basic networking (TCP/IP, LAN/WAN, VLAN, Wi-Fi) and system administration tasks.




- Support Development and QC environments to ensure high availability and performance.
- Manage user access (IAM), on-boarding/off-boarding, VPN access, and RBAC controls.
- Coordinate with Infrastructure, Network, Security, and Application teams for issue resolution.
- Monitor tickets via ITSM tools and ensure SLA compliance.
- Support VC meetings, security systems, and enterprise tools (Jira, Confluence, Bitbucket, etc.).

Required Skills & Experience:

- Strong knowledge of Windows, Linux, and macOS environments
- Experience in IT support, system administration, and troubleshooting
- Basic networking knowledge(LAN, WAN, VLAN, Wi-Fi)
- Familiarity with ITSM tools and access management (IAM/RBAC)
- Good understanding of IT security policies and compliance
- Solid communication and team management skills

Preferred:

- Experience with VPN, cybersecurity tools, and asset management
- Exposure to development tools and environments

📌 Maintenance Engineer (IT) (Bengaluru)
🏢 National Institute for Smart Government (NISG)
📍 Bengaluru