We are seeking an experienced L2 Java Application Support Engineer to provide production and application support for enterprise Java applications. The ideal candidate will have strong troubleshooting and debugging skills, hands-on experience with Java technologies, SQL, Unix/Linux environments, and Kafka. The role involves incident resolution, root cause analysis, application monitoring, and ensuring high availability of business-critical applications.

Key Responsibilities

- Provide L2 production support for Java-based applications.

- Analyze, troubleshoot, and resolve application issues within defined SLAs.

- Perform root cause analysis (RCA) and implement preventive measures.

- Debug application issues and coordinate with development teams for resolution.

- Write and execute SQL queries for data analysis and issue investigation.

- Monitor application performance and system health.

- Develop and maintain Unix Shell scripts for operational activities.

- Participate in deployments, release activities,



and production validations.

- Work with Git/GitHub/GitLab for code and configuration management.

- Support Kafka-based applications and messaging workflows.

Required Skills

- 4-9 years of experience in Application Support / Production Support.

- Strong hands-on experience in Core Java, Java 8, and J2EE.

- Experience in L2 Support, incident management, and troubleshooting.

- Good knowledge of Kafka.

- Strong SQL skills.

- Proficiency in Unix/Linux and Shell Scripting.

- Experience with Git, GitHub, or GitLab.

- Solid analytical and problem-solving skills.

- Good communication and stakeholder management skills.

Preferred Skills

- Experience in banking, financial services, or enterprise applications.

- Exposure to monitoring and ticketing tools.

- Understanding of SDLC and release management processes.

📌 Support Engineer (Bangalore Rural)
🏢 Capgemini
📍 Bangalore Rural