- Provide technical support and troubleshoot complex issues related to operations.
- Collaborate with cross-functional teams to resolve technical problems and enhance system performance.
- Develop and implement process improvements to increase efficiency and reduce downtime.
- Analyze and report on technical issues, providing insights for future prevention.
- Train and guide junior team members on technical procedures and best practices.
- Participate in on-call rotation for 24/7 technical support.
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📌 Technical Support - Operations (Bengaluru)
🏢 Startek
📍 Bengaluru
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