": "

The Knowledge Manager is responsible for building, governing, and optimizing the knowledge base to improve service efficiency, reduce escalations, and enable consistent support delivery.

", "qualification": "

6-10 years in IT operations, knowledge management, or service delivery.

Experience with knowledge frameworks and KM tools. Robust documentation and process governance skills. Analytical mindset with focus on continuous improvement.

", " ": "

Capture and maintain knowledge articles and runbooks. Ensure knowledge is accurate, current, and usable. Define and enforce knowledge management standards. Drive shift-left through knowledge reuse.

Analyze gaps and improve documentation coverage.

Support multiple operational domains (desktop, DC ops, inventory).

", "requirements": "





Capture and maintain knowledge articles and runbooks. Ensure knowledge is accurate, current, and usable. Define and enforce knowledge management standards. Drive shift-left through knowledge reuse.

Analyze gaps and improve documentation coverage.

Support multiple operational domains (desktop, DC ops, inventory).

", "posted_on": "Posted today", "

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Knowledge Manager (Chennai)
🏢 Intuitive Apps
📍 Chennai