Job Purpose To achieve business numbers as defined by supervisor & adhere to the directions in line with the banks objectives.

Job Responsibilities:

Current Relationship

- To bring in NTB MEs & manage existing portfolio MEs to increase wallet share
- Achieve channel objectives through team wrt targets on ARN, DBA, Integration, Activation, Volume, OBOS & Cross sell

Portfolio and Relationship Management
- Ensuring maximum share of volumes comes to the bank.
- Focus is to increase portfolio volume & float from Merchants to gain bank share.
- Retaining the merchants to avoid competition poaching banks merchants.

Business Compliance
- Managing risk & compliance team and adhering their compliances for ME requirement.
- Training merchants staff i.e. Government bodies / Educational institutes on digital initiates.

Channel Management




- Managing & engaging Channels mainly Branch banking
- Work on existing CA customers & offer them digital solutions to drive CASA float & volumes.
- Introduction of products to branch staff by joining in branch huddles
- Manage customer escalations as per agreed Major actionable.

Preferred candidate profile Minimum experience of 4 to 8 years of Sales Direct and Portfolio management.

- Exposure to direct selling, Sales in corporates or concept selling.
- Managing Relation across senior levels of the Organization.
- Understanding of MS office and systems is a must.
- Exposure in project / Category / product management
- Exposure to manage multiple teams across different functions

📌 Key Accounts Manager (Bengaluru)
🏢 HDFC Bank
📍 Bengaluru