Company Description One78 Sabbpe Technology Solutions India Private Limited (SabbPe) is a technology company focused on building an integrated payment ecosystem that supports diverse online and offline payment solutions. The organization serves B2B, B2C, OEM, and alliance partners including banks, NBFCs, card networks, and payment platforms. SabbPe’s offerings span POS and billing integrations, gift cards and vouchers, prepaid and meal cards, multi-EMI solutions, BNPL, UPI, SaaS-based services, and cross-merchant programs.

The company also provides loyalty and rewards solutions, domestic and international payment gateway and net banking services, and chargeback support for international clients. SabbPe is committed to delivering seamless, convenient payment experiences for businesses and end users.

Role Description The Key Account Manager is a full-time, on-site role based in Kolkata, responsible for managing and growing strategic customer relationships across SabbPe’s payment, fintech, and SaaS offerings. The role includes overseeing key client accounts, understanding their business needs, and aligning SabbPe solutions such as POS integration, cards, EMI, UPI, and payment gateway services to drive adoption and revenue. Day-to-day activities involve regular client meetings, account reviews, coordinating solution implementation with internal technical and product teams, and monitoring service performance.

The Key Account

Manager will prepare proposals, negotiate commercial terms,



handle escalations, and ensure high levels of customer satisfaction and retention. The role also includes identifying upsell and cross-sell opportunities, contributing to sales forecasts, and sharing market insights to support product and business strategy.

Qualifications

- Proven experience (3+years) in key account management, client relationship management, or enterprise sales, preferably in payments, fintech, banking, or SaaS.
- Strong skills in stakeholder management, negotiation, and communication, with the ability to engage decision-makers at multiple levels.
- Ability to understand and explain payment products such as POS integrations, cards (prepaid, gift, meal), EMI, BNPL, UPI, payment gateways, and loyalty solutions.
- Experience in account planning, pipeline management, and using CRM tools to track opportunities, activities, and revenue performance.
- Analytical skills for interpreting account data, service performance metrics, and market trends to support growth initiatives.
- Collaborative working style, with the ability to coordinate effectively with product, operations, technology, and support teams.
- 12th or Bachelor’s degree in Business, Finance, Marketing, Technology, or a related field; an MBA or equivalent postgraduate qualification is an advantage.
- Comfort operating in a fast-paced workplace, with a focus on results, customer satisfaction, and long-term partnerships.

📌 Key Account Manager (Kolkata)
🏢 One78 Sabbpe technology solutions India Private
📍 Kolkata