02 Oct
|
Binge Consulting
|
Mumbai
02 Oct
Binge Consulting
Mumbai
Key Account Manager — Client Servicing /n Binge Consulting | Mumbai /n About Binge /n Binge Consulting is a hospitality growth company working with restaurants and F&B; brands across India. /n A large part of our work sits at the intersection of Zomato, Swiggy, data and revenue growth — helping brands understand their performance, identify opportunities and build stronger aggregator businesses. /n As we scale, we're also building our own technology and intelligence products to make restaurant decision-making smarter, faster and far more data-driven. /n The Role /n We're looking for a Key Account Manager to join our Client Servicing team. /n This isn't a traditional client servicing role where you're simply coordinating between teams and sending reports. /n You'll own a portfolio of restaurant brands and work closely with founders and operators to understand what is happening to their business, why it's happening, and what we should do next. /n You'll work across Zomato & Swiggy strategy, revenue growth, client relationships, data and performance insights — with access to dashboards and tools that help turn large amounts of restaurant data into clear business decisions. /n What You'll Do /n /n
- Own and manage relationships with a portfolio of restaurant & hospitality brands
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- Work closely with clients to drive revenue growth across Zomato & Swiggy
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- Understand performance across sales, orders, visibility, conversion, marketing spends, offers and customer behaviour
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- Use dashboards and data to identify trends, gaps and growth opportunities
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- Translate numbers into simple, actionable recommendations for clients
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- Lead regular performance reviews and strategic conversations with restaurant founders/teams
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- Coordinate with internal data, menu and platform teams to ensure strategies actually get executed
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- Work closely with Zomato & Swiggy teams wherever required
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- Experiment, learn and contribute to how we build smarter systems and technology around restaurant growth
/n /n Who We're Looking For /n Someone who is: /n /n
- 2–5 years into their career, ideally with experience in client servicing, key accounts, hospitality, food-tech, consulting or revenue/growth roles
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- Commercially sharp and genuinely interested in how businesses grow
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- Comfortable looking at data and asking "why?"
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- Great with clients — confident, articulate and able to build solid relationships
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- Organised enough to manage multiple brands without losing sight of the details
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- Curious, proactive and comfortable working in a fast-moving startup environment
/n /n Bonus points if you've worked at/with Zomato, Swiggy, restaurant brands or aggregator businesses before. /n Why Binge? /n Because you'll get exposure that's difficult to get in a conventional client servicing role. /n You'll work with multiple restaurant businesses, understand how Zomato & Swiggy actually impact their P&Ls;, learn to read performance data, participate in real revenue decisions and work alongside a team building new technology for the hospitality industry. /n If you like restaurants, numbers, strategy, people and solving problems, you'll probably have a lot of fun here. /n Location: Bandra, Mumbai /n Role: Full-time | In-office
📌 Key Account Manager (Mumbai)
🏢 Binge Consulting
📍 Mumbai