Key responsibilities
- Handle Italian-speaking customers via phone, email and chat.
- Sell international flight tickets, hotels, holiday packages and other travel products.
- Handle inbound leads generated through Google PPC, Meta Ads, SEO and website enquiries.
- Understand customer requirements and recommend suitable itineraries.
- Make reservations using Amadeus/Galileo/Sabre or other GDS platforms.
- Follow up with leads and abandoned enquiries.
- Upsell baggage, seats, hotels, insurance and other travel services.
- Meet monthly sales, conversion and revenue targets.
- Handle changes, cancellations and post-booking customer support.
Typical requirements
- Italian: B2/C1 or fluent
- Good English communication
- 1–3+ years of international travel-sales experience
- GDS knowledge preferred
- Robust telephone-sales and negotiation skills
- Willingness to work according to Italian/European customer time zones
Pay: ₹35,000.00 - ₹50,000.00 per month
Benefits
- Flexible schedule
Work Location: In person
📌 Italian Travel Sales (Noida)
🏢 sbsind
📍 Noida