ROLES AND RESPONSIBILITIES:

- Oversee enterprise security systems, detect and respond to security incidents, and protect company assets through security strategies and monitoring controls.

- Perform vulnerability assessments, penetration testing (VAPT), monthly patching, and implement security tools such as JumpCloud MDM, firewalls, and antivirus solutions.

- Implement and maintain security policies, conduct security awareness sessions and phishing campaigns, and ensure ISO 27001 compliance and recertification.

- Diagnose and troubleshoot advanced technical issues across Windows and macOS, including hardware, software, networking, and user account support.

- Set up devices for new joiners, manage IT assets, administer SaaS tools, customise desktop applications, and maintain technical documentation.

- Procure hardware and software, manage vendor relationships, and provide remote and on-site technical support.

- Drive IT and cybersecurity strategy, advise senior leadership, collaborate with cross-functional teams, monitor KPIs, and mentor team members on security best practices.

SKILLS AND COMPETENCIES

- 5+ years of experience in IT Administration,



System Security, Desktop Support, or Technical Support.

- Strong expertise in Windows and macOS administration, advanced troubleshooting, networking, and endpoint security.

- Hands-on experience with JumpCloud, Sophos, MDM solutions, VAPT, Google Workspace, Slack, Notion, Keka, and authentication tools.

- Good understanding of data protection, data security, GDPR, and ISO 27001 security practices.

- Excellent analytical, problem-solving, communication, presentation, and documentation skills with the ability to explain technical concepts to non-technical users.

SPECIAL REQUIREMENTS FOR THE ROLE:

- Bachelors or Master’s degree in Information Systems, Computer Science, or a related technical field.

- Certifications in Microsoft, Linux, Cisco, or similar technologies are an added advantage.

- Experience working in an ISO 27001-certified organisation with knowledge of compliance and audit processes.

- Ability to work effectively with cross-functional and international teams in a fast-paced setting.

📌 IT Manager (Infosec and Compliance) (Bengaluru)
🏢 The Scalers
📍 Bengaluru