Location : Noida/Gurgaon/Bangalore/Chennai

Description - External

- Work directly with EEPS Integration delivery staff and EEPS staff from technical to executive level to execute deployment timelines supporting implementation lifecycle across global teams
- Provide execution leadership tied to infrastructure for internal systems and delivering solutions to customers
- Plan and partner with Integration Lead (IL) on project deployment timelines and working closely with global project teams
- Provide concise written communication of deployment status and issues, with regular updates to resolution for visibility and transparency
- Establish and maintain strong relationship with internal & external customers and 3rd party vendors across global teams
- Understand project value and impact, aligning to the program and project goals
- Drive best-practices and documentation in support of repeatable processes
- Engage with Integration Leads to allow independent support of US-evening cutover/implementation work, such as but not limited to:
- Untrusted and Trusted data center cutovers
- Trusted user site cutovers
- Voice migrations
- Possible cutovers for Firewall work or other internal projects
- Guest Access cutovers
- B2B tunnel migrations
- Regional Hub Migrations
- During non-implementation time, focus on items such as, but not limited to:
- Build a Communications Repository
- To be leveraged for status updates and issue resolutio
- Build a Key Contacts Repository
- For global teams and Business Partner-specific integrations
- Implementation Plan Revisions
- Update cutsheets or implementation plans based on real-time experiences
- Reviewing Rally Kanban Boards
- Resource for understanding where work is actively updated for global project teams
- Documentation Updates




- Support global project team with any administrative updates on current progress (IRAADs Project Plans, Rally Cards, as applicable)
- Overall Initiative: Suggest ideas and ways to offload the work being done by the US-based Integration Leads during their non-Business hours

Qualifications - External

- Undergraduate degree or equivalent experience.
- 7 to 10 years of skilled IT experience, with steadily increasing responsibilities in the IT Infrastructure project management blended with Integration way of thought leadership
- 7 to 10 or more years of experience in managing IT Projects, initiatives and deliverables
- Health Care industry or Fortune 100 size company and complexity experience
- Experience with Integration processes & practices, methodologies and terminology
- Excellent collaboration, negotiation and influencing skills
- Experience with hardware and software provisioning, procurement, contract interpretation and or compliance policies and processes
- Should possess ability to craft effective prompts for generative AI systems (prompt engineering).
- Experience with generative AI APIs and frameworks like OpenAI, Google Gemini, Hugging Face, LangChain, AutoGen, or Microsoft Copilot Studio etc.
- Bachelor’s Degree in Computer Science/related field or equivalent experience
- Understanding of Network and Systems technologies, including Microsoft email solutions




- Overall 5-7 years of Project Management experience, including:
- Analysis of requirements and documentation
- Project Issue and Risk mitigation/resolution
- Implementation/Deployment plan creation and management
- Project Communication and follow-up
- IT experience (Infrastructure, Networking and Datacenter Migration)
- Demonstrated experience managing multiple technical project deployments of varying complexity across global team
- Excellent verbal and written communication skills
- Strong ability to proactively communicate concise, written summaries of issues and resolutions
- Excellent organizational skills and ability to initiate and own all aspects of multiple projects
- Strong experience utilizing SDLC and Integration methodologies to complete project implementation/deployments
- Strong inter-personal skills to communicate effectively across all levels and audiences (executives, technologists, engineers, customers, vendors and other business professionals)
- Actively demonstrate critical thinking within daily activities and across all work deliverables
- Possesses strong quantitative and qualitative analytical skills with a “can-do' approach to solving problems
- Demonstrates self-confidence and self-reliance in all aspects of this role, including escalations
- Demonstrates ability to define project scope, objectives, deliverables, and timelines
- Effectively manage and communicate implementation/deployment expectations to global team members and stakeholders in a timely manner
- Ability to consistently time manage effectively across multiple projects in a fast-paced and changing environment
- Flexibility to adjust when needed, to think in the moment and propose solutions to challenges

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