02 Oct
|
Exoro Tech Solutions
|
Electronic City
02 Oct
Exoro Tech Solutions
Electronic City
Role Overview & Responsibilities
- Call Handling: Manage inbound customer queries or make outbound calls to international clients and prospects.
- Problem Solving: Diagnose issues, explain company products or services, and provide accurate technical or sales solutions.
- CRM Management: Document all customer interactions, notes, and resolutions accurately in the internal database.
- Target Achievement: Meet daily and monthly performance metrics, such as average handle time (AHT) and customer satisfaction (CSAT) scores.
Pay: ₹25,000.00 - ₹45,000.00 per month
Perks
- Food provided
Language
- English (Preferred)
Work Location: In person
📌 International Voice Process (Electronic City)
🏢 Exoro Tech Solutions
📍 Electronic City