CUSTOMER SUPPORT HIRING – KOLKATA
Virtual Interview: 1st October | 3:30 PM
Interview Mode: Virtual – Attend from Home
Work Location: Recent Town, Kolkata
Openings: 400+
Experience: Freshers & Experienced
Qualification: Graduate / Undergraduate
Process: Voice & Non-Voice
OUTPACE CONSULTING | KOLKATA HIRING DRIVE
We are hiring for multiple Customer Support opportunities across Ecommerce and Travel processes. Freshers and experienced candidates with international calling experience can apply.
Candidates can attend the virtual interview from home and save travel time.
VIRTUAL INTERVIEW DETAILS
Date: 1st October
Time: 3:30 PM
Mode: Virtual Interview
Interview Link: https://meet.google.com/zoj-oosz-qmu
- CUSTOMER SUPPORT – ECOMMERCE NON-VOICE
Experience: Fresher
Qualification: Graduate / Undergraduate
Salary: ₹14,000 – ₹16,000 In-Hand
Transport: One-Way Cab + ₹1,400 Travel Allowance
Shift: Rotational Shifts
Working Days: 5 Days
Weekly Off: 2 Rotational Offs
Location: New Town, Kolkata
Handle customer queries for an Ecommerce process through non-voice support channels. Understand customer concerns and provide clear, accurate and timely written resolutions.
The role involves handling order and service-related queries, documenting customer interactions and maintaining professional written communication.
Key Skills
Written Communication, Customer Support, Query Resolution, Accuracy, Response Quality and Customer Experience.
- CUSTOMER SUPPORT – ECOMMERCE VOICE
Experience: Fresher
Qualification: Graduate / Undergraduate
Salary: ₹15,000 In-Hand
Transport: One-Way Cab + ₹1,400 Travel Allowance
Shift: Rotational Shifts
Working Days: 5 Days
Weekly Off:
2 Rotational Offs
Location: Recent Town, Kolkata
Handle customer interactions over calls for an Ecommerce Customer Support process. Understand customer concerns through effective probing and active listening, provide accurate information and guide customers towards appropriate resolutions.
Candidates should have good communication skills, customer-handling ability and a positive service-oriented approach.
Key Skills
Voice Communication, Active Listening, Customer Handling, Problem Solving, Query Resolution and Service Quality.
- CUSTOMER SUPPORT – TRAVEL VOICE
Experience: Fresher
Qualification: Graduate / Undergraduate
Salary: ₹22,000 – ₹23,000 In-Hand
Transport: One-Way Cab + ₹1,400 Travel Allowance
Shift: Rotational Shifts
Working Days: 5 Days
Weekly Off: 2 Rotational Offs
Location: New Town, Kolkata
Interact with customers over voice for a Travel Customer Support process and assist them with travel-related service queries.
Understand customer requirements, communicate relevant information clearly and provide timely assistance while maintaining a professional customer experience.
Candidates should have strong communication and listening skills along with the ability to understand customer concerns and provide appropriate solutions.
Key Skills
Travel Support, Voice Communication, Customer Handling, Query Resolution, Active Listening and Customer Experience.
- CUSTOMER SUPPORT – INTERNATIONAL TRAVEL VOICE
Experience: Minimum 1 Year of International Calling Experience
Qualification: Graduate / Undergraduate
CTC: Up to ₹3.9 LPA
Approx. In-Hand: Up to ₹25,000 per month
Salary Hike: Up to 30% over Last Drawn Salary, subject to maximum offered salary
Extra benefits: Incentives
Transport: One-Way Cab + ₹1,400 Travel Allowance
Shift: Rotational Shifts
Working Days: 5 Days
Weekly Off: 2 Rotational Offs
Location: New Town, Kolkata
Handle customer interactions for an International Travel Voice process. Use previous international calling experience to understand customer requirements and provide professional customer support.
Candidates should demonstrate strong spoken English, effective probing, active listening and confident international customer handling.
The role requires accurate communication, professional resolution handling and adherence to defined customer-service and process standards.
Key Skills
International Calling, Travel Support, Spoken English, Customer Handling, Active Listening, Problem Solving and Customer Service.
HOW TO APPLY
Interested candidates can attend the virtual interview on 1st October at 3:30 PM using the Google Meet link provided above.
WhatsApp: (phone hidden)
Email:
[email protected]
Please mention the position you are interested in while applying along with the updated resume.
Pay: ₹270,000.00 - ₹277,000.00 per year
Work Location: In person
📌 International Voice/ Non Voice Process (Newtown)
🏢 Outpace Consulting Services
📍 Newtown